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Effectively Dead after loading backup project


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This is a first for me, but I was having some random issues that are normally fixed with a project refresh and/or equipment reboot. Today when I did that, my project just isn't communicating at all. No remotes are connecting, no buttons are working, etc.

I've tried several different backups, all with some issues. A backup from a few years ago at least gets some communication with the lights, but not much else.

I have noticed I am able to turn on some equipment when I open that specific equipments interface through ComposerHE ... but it's hit and miss.

thecodeman - Cody - DDI is my dealer, so if you see this, maybe you can help me out before I call on Monday :) 4Sight is active.

Anyone seen issues like this? I'm on basically all 1st Gen equipment. I did notice that it looks like one of my HTC's is not powering up after the reboot also.

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Ok, just remoted in and your controller that was zigbee server was the one that was offline. I made another controller zigbee server for the same channel and looks like everything is back online in your mesh. I also replied to your email.

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Thanks Cody! That did the trick. Just had to take batteries out of the remotes to get them to re-initialize, but that's all. I'm glad you saw this so quickly. Remote service paid off!

I'll give you guys a call tomorrow and see about a service call.

Thanks,

Michael

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  • 11 months later...
Ok, just remoted in and your controller that was zigbee server was the one that was offline. I made another controller zigbee server for the same channel and looks like everything is back online in your mesh. I also replied to your email.

Same thing happened to me. It is one thing to switch zservers. Does this mean that controller cannot be used as a Zigbee server ever again. It still is my director so I was hoping to get the zserver and the director in the same controller again.

How do i get the zserver on this controller back online? Thanks

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