DannyB Posted January 21, 2012 Share Posted January 21, 2012 Downloaded the composer software when our computer crashed, but not seeing any of the CDs. Is there a separate software to use for that? It looks like you can put CDs here, but none of the ones that exist in our system show up. Any help out there???? Link to comment Share on other sites More sharing options...
ifm725 Posted January 24, 2012 Share Posted January 24, 2012 You have to make sure the version of Composer you downloaded is the same version of your Director / Navigator. If not, it won't recognize any of the music you have already ripped. Link to comment Share on other sites More sharing options...
DannyB Posted January 25, 2012 Author Share Posted January 25, 2012 You will have to forgive knowledge on our system. How do you find out what director/navigator you have? One thing I didn't mention is that our DVDs came through, but those weren't ripped like the music (as you mentioned). Our computer crashed some months ago and I don't remember what software we originally had, but both the DVDs and CDs were within the same software (different tabs). Just got around to wanting to add some music and found out that the music was no where to be found, yet still resides in Control4 and still works (playlists and all). Any further help would be really appreciated, since our rep moved out of state and told us we needed to call for service help. Thanks! Link to comment Share on other sites More sharing options...
dogdvr Posted January 25, 2012 Share Posted January 25, 2012 So you live in the state with only one rep?I have heard about that state, sorry you live there.So let's get past the one rep in the entire state and go from thereBrent Link to comment Share on other sites More sharing options...
dogdvr Posted January 25, 2012 Share Posted January 25, 2012 I went to the "4" screen and pressed more then I chose about and it told me my director versionBrent Link to comment Share on other sites More sharing options...
RyanE Posted January 25, 2012 Share Posted January 25, 2012 I'm pretty sure he means 'Dealer', not 'Rep'.RyanE Link to comment Share on other sites More sharing options...
ifm725 Posted January 25, 2012 Share Posted January 25, 2012 I'm running 1.7.4.36 on my system. I go to the Control 4 screen, select the "info" button and then the "about" tab. That should show you the director and navigator version you are running. Link to comment Share on other sites More sharing options...
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