I have also had a number of bad experiences with my Yale lock and it has been replaced several times for one issue of another in the past. However, mine looks in pretty good shape cosmetically. I have the one you push buttons and it gets Texas sun beating hard on it in the afternoons (west facing as well). I think I have had mine for at least 10 yrs.
The latest issue with mine is that the deadbolt does not fully extend. Yale suggested for me to either change the deadbolt or replace the unit as motor may be going bad. I suspect it is the motor. In fact, I am currently trying to determine if Control 4 has discontinued these locks or not, or what options are now available.
It took me a long time to get thru Customer Service so in case you want to try that be prepared to wait a while!
Rori got a reaction from turls in Yale durability
