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dentalben last won the day on December 15 2018

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About dentalben

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    Control4 End User

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  1. I get that; I was with Control4 in its very early days and was grandfathered in with the Pro version software. A perk I've just about worn out so thought I'd try my luck and see if I could fix this on my own...but it seems the winds of luck are against me this time.
  2. Can someone share a link or PDF of KB 1398? I'm an end user and can't login to the C4 tech portal and the steps listed previously either don't apply or didn't solve my issue with connecting.
  3. Does anyone have a list of what equipment no longer works with an E controller and OS 3+?
  4. I've installed a new Samsung TV and am trying to set it up to control via ethernet. I followed the setup notes and entered the wired MAC address into Composer. I've enabled the IP Remote on the TV's settings and followed everything else. When I click 'Pair with TV' under the Actions tab, I never get the notification on the TV to allow the pairing. I've disabled IP Remote and re-enabled it but no change. I double checked the MAC address too. I turned off HDMI-CEC. What else am I missing?
  5. Should I power down the Leaf matrix before changing a TV that's connected to it? I'm essentially disconnecting the HDMI and ethernet cables (from the balun to the TV, not the network switch to the balun).
  6. Is it normal for the update manager to show everything up-to-date after updating the a controller to 2.10.6, even if the other IE TS and IO extender are still at 2.9.1? Shouldn't they all change to the latest version?
  7. I need to update a 7" IE TS (TSWMC7-EG) from the factory default 2.0.1 to 2.2.1 so I can update it to 2.9.1. Does anyone have an image or update path to get it to 2.2.1?
  8. How do you enable the IR emitter function from a LU1E HDBaseT receiver from the switch or in Composer? Are those supposed to be mono or stereo IR emitters from the receiver to the TV? Or once the right input/output connections are made, Composer just knows to send IR to the receiver?
  9. Do the LUE1 baluns on the Leaf HDMI matrix require a POE LAN connection to work? Or will they be fine on a regular network switch? Is the LAN connection even required (not the HDbaseT connection, I know that one's required)?
  10. Anyone know of a driver that will control a Monoprice Blackbird HDMI switch or who can create one?
  11. Has anyone used a Monoprice Blackbird HDMI switch in their system? I don't see any native drivers in Composer.
  12. Anyone know how to emulate the Apple remote swipe down function on an SR-250 remote in programming?
  13. Thanks for the advice! So far the Infuse Pro app is the easiest and best thing I've ever done with my Control4 system. It's too bad C4 wasn't able to make their own media player work better years ago...
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