Question & Answer

Is there a possibility to change the name of the EA-300-LYNK in its WEB GUI? We are going to use it absolutely stand-alone with no Composer access. Couple of units will be deployed on site, so we need to distinguish them for IPhone to have a chance to select the certain one. We are asking in advance having no units in hands.

Hi, I have 2 Lutron RA2 dimmers, one is controlling the light in the kitchen and the other is controlling the pantry light. Can C4 processor monitor the kitchen status light and turn on the pantry light if kitchen light is on and also flip the pantry off if kitchen light is off? How would it be implemented in the programming if this is possible to do ? Thank you

Guessing this has been covered, but my Google-fu is failing me. Is there a way to control in composer whether the plus/minus or slider is shown for a given room? I have an old Russound matrix and over the weekend had slider for one room and plus/minus for all of the other rooms. Played around with navigator and connection binding and ended up with plus/minus for everything. Wanted the opposite… This is on OS 3.4.3 iOS app.

Anyone been able to find an answer for a standalone keypad for gate access when the client does not want a full intercom like a ds2 or similar. To clarify so only bare bones gate keypad for access control but they can change/update the access codes within the control4 app (like you can on a ds2)? Is there any 2N keypads that might do this? From the info i can find on integration they all only spec the intercom models. Cheers

I just purchased a Amazon FireTV for a bathroom and wondering what driver is used for this. There appear to be 2 drivers: 1) Fire TV (ADB, OS2) - mediaplay_ip_amazon_fire.c4z 2) Fire TV - FireTV.cz4 Which would be the appropriate driver for the newer 43" Amazon Fire TV?

Hi i am having troubles cause i create some customized Buttons with the scenario experience button driver but i want to make that this buttons appears in the principal page of the UI like in the menu of COMFORT, SHADES, ETC but a can not do it, my buttons can just appears inside one of this categories, how can i put my buttons in the principal menu??

Just a question for all of you owners and programmers out there , have you updated your customers to x4 yet . Seems like my programmer always delays to update me. Not just to x4 but even normal updates like 3.3 to 3.4 I can see if they wait until all the bugs are out but I think they only updated my system 1 time in the past 5 years and I did the rest. And it’s not like he’s not here or remotely doing stuff I do add or change things in the house

Hi, can someone help me, I am new programming in the Control4 Software and a client asks me to have his advanced lighting scenes in a specific order and i do not see any feature to edit the order in which the scenes appears in the User Interface

We recently had a power outage and all of the 6-gang switches (6 small buttons on a single vertical switch) started flashing different colored LEDs. I went around resetting the air gap on the top of each switch, which resolved the problem on all but two of them. On those, pushing the air gap caused multiple scenes to run, but the LEDs continued the same behavior as before. My understanding is that the air gap cuts all power to the switch, but the LEDs never turned off when the air gap was 'open'. Are those switches faulty? Anything else to try? Thanks!

Good Day, My site has multiple Gen 4 Apple TV's which are controlled via IR with Control4. Only 1 Apple TV has now stopped receiving the commands. The EA1 is sending IR commands and the light on the Apple TV is flashing but nothing is happening. Apple TV is running on OS18.3 Apple TV remote is working. EA1 is sending IR commands. Tested with another Apple TV and worked perfectly. The apple TV that is not working is on OS 18.3 while the others that are working perfectly are on OS 18.2.1 and that is the only difference between the apple TV's The apply Tv that is not working is receiving the IR commands as I see the IR flashing and the white light on the apple…

Hello everyone, this is my first post on this forum. I’ve encountered an issue with my setup and would appreciate your help. I would like to be able to send the sound from my living room TV to other zones in my home. The living room TV is connected via HDMI to an Integra DRX-2.4 receiver, which is housed in a rack. My plan is to use the analog Zone2 output from the receiver and connect it to the Triad Audio Matrix, allowing me to play the TV sound in other areas of the house. I’ve attached a connection diagram of my rack setup. Could anyone guide me on how to configure the Connections section in Composer Pro to achieve this? Thanks in advance for your support!

We have the following task: As input, we receive DPT3.007-type telegrams from the KNX network. As output, we have C4 dimmers, regardless of the load connected. The task is to convert the DPT3.007 data into commands that the dimmer can accept and respond to accordingly. No matter what buttons exist in the KNX domain, we process only the telegrams as input. Similarly, regardless of the specific dimmer model in the C4 domain, we only need to send Increase/Decrease commands to it — based on the value extracted from the DPT3.007 telegram (the Step value). The question is: What tools are available to convert DPT3.007 (Relative Dimming) into the appropriate new values to be sent…

Hey, We have an inbuild led strip on our deck controlled by below remote. From what I can find it's an RF remote from Skydance, model number RT6, operating at 2.4 GHz. Mine and my dealers efforts to integrate these LEDs have so far been unsuccessful. Thanks for any advice, Pieter RF Remote Control for 5050 3528 2835 Single Color LED Strip.pdf

I have a LUMA 510 NVR with 10 cameras directly to it. I have the HDMI going to a 8X8m Video switcher. Occasionally I will pull up the NVR on the displays. I'm trying to get it so that the NO link cameras (11-16) get skipped in the dwell sequence, as it is annoying and not useful. Basically trying to get it to cycle from 1>2>3>4>5>6>7>8>9>10>>>>1 instead of displaying a giant "NO LINK" message.

I know that it is possible to stream Apple Music through C4 when you have an Apple Music subscription, but is there a way to just stream from your own music library on iTunes//iPhone without an Apple Music subscription? Thanks in advance.

What brand is recommend to increase the HD? There is Seagate SkyHawk AI hard drive, as “purpose-built for AI video analytics and surveillance systems, supporting up to 64 HD cameras and 32 additional AI streams.” WD Purple Pro is an other option. Have 3 X20 8mp and 1 chime door bell, as the current Luma 120 NVR 4 CH 4 TB is being RMA’d.

Note: I'm very new to Control4... Anyway I just got a new router with a different SSID name and new password. Now I can no longer connect to my network. My question: How can I update the network info? Do I need my dealer to come by? Can he do it remotely? Can I do it myself (I suspect not...). It seems like a simple update, so I would prefer not to spend $100+ for a house call from the dealer... I am only using Control4 at this time to control a Neeo remote used on my home theater. Thanks for advice!

I got updated from 3.4.1 to 3.4.3 on Saturday. Late last night, I had a spontaneous reboot on my Director. It could have been a one-off, but I'm wondering if any others are seeing spontaneous reboots in 3.4.3. I recall reading on the forums that there were reports of that behavior in 3.4.2. Thanks!

In control4 drivers, I have confio_puck which contains 4 generic drivers named as confio light1, light2,...confio light4. I have connected these generic drivers to confio puck driver(like binding).When I operate these generic drivers, it'll give acknowledgement to confio_puck main driver . This is fine. Now I have another driver called as confio_tcp driver and has 4 BUTTON_LINK connections, for these BUTTON_LINK(s) I'll make binding from above confio light1,2,3,4. When I operate above confio lights(generic), It'll will give acknowledgement to confio_puck driver. But how to get acknowledgement to confio_tcp driver ?

Hi everyone, I am kind of new with the system as it came with my house I bought 4 months ago. After having troubles with streaming music. I have to restart my Audio Matrix Switch (ref.C4-16ZAMSV3-B) everyday if I want to listen to music. I had a guy run a diagnostic remotely to look into that particular issue. He updated the system and told me that if my Audio Matrix Switch was still acting funky I would need a replacement as it usually goes south after few years. So today it is still not working (although the speaker icon is not muted for once) but still no sound. I would need to replace it and I have 2 options in mind: - Add a new audio matrix switch un…

Hi, Trying to teach my Bond Bridge Pro some remote commands for a louvre. This is the remote I have: https://www.yetremotecontrol.com/products-detail-164104. Had to do some google searches to find it. I have to use the "Other" option when adding the new device, as my device is not named. (I have tried all the branded options as well, to no avail.) The Bond Bridge can learn the command, but when I try the learned command, it only reproduces it for part of a second. However on the original remote you have to hold the button for about 15 seconds to completely open or close the louvre. Now I could just press the learned command 50 times to get the louvre to open or close. But…

In Composer, I'm attempting to install a Control4 driver for the Binary 900 Series 4K MoIP controller. Auto Discovery (SDDP) defaults to the Legacy driver (version 44) instead of the newer driver (version 300). Both drivers are available to download. Manually adding the newer driver through Connections does not work and shows the MoIP controller as Offline. I'm following the same steps as in this webinar (as shown 33:13 into the video): https://youtu.be/ujigVTZaXjI?si=oYbdbF0HMinzIxjA&t=2053 What am I missing? Any particular setting in OvrC that may be causing this issue?

Hello looking for some help finding an IP driver for a slightly older Vizio TV model E552VL. The TV connects to my EERO network perfectly fine but looking for a Control4 driver that will be able to control the TV if possible. So far I haven't found a C4driver. It's a spare inherited TV for use in porch so I'm not too concerned about it being perfect.

Hi Im just wondering if anyone knows if Ruijie AP's/Router and Control 4 tend to work well together of if the cause problems? Thanks

I have recently installed a remote temperature sensor in a Card Access wireless contact sensor. How can I display the sensor in navigators easily? I have attempted to create a virtual thermostat, but am challenged to set temp value based on remote sensor.. Any assistance or alternates would be appreciated.