I was hoping i could get some directions on one of our thermostats. The thermostat works great when changing temp, settings, etc. on the thermostat directly. There is a good wireless signal indicator. Out of nowhere for some reason, I cannot change anything on our wall screen or the control 4 app. It's status indicates it is off. However, it does show the temperature correctly but I cannot make changes on the app. I opened up my Composer HE and looked at the properties. We have another Thermostat on the upper level that works via the app. The working thermostat has Firmware Version 2.0, Zigbee version 4.2.7 , and Hardware version 2. It also lists a MAC address. The thermostat that is not working on the app or wall-screen shows these variables as offline, but power status as present and battery status as good.
Is there some reset I can perform to get it back online? Thanks