Nupe1911

18 minutes ago, RyanE said:

While I certainly agree with most of the mentioned drawbacks / limitations of the Control4 Neeo remote hardware, I'm still of the opinion that it was far better for Control4 to release the remote, even knowing the limitations, than to wait a much longer time to develop new hardware before releasing.  If for nothing else, to be a great proving ground for the touchscreen / software of any remotes in the future.

I guarantee that if a fully new hardware platform would have needed to be developed before release (and during the company transitions), customers would be waiting another year for the first peep of anything.  It was hard enough to integrate 2 companies and develop and test the software / firmware for the existing hardware in the current timeframe.

If the hardware of this remote is not to your liking, feel free to skip this version.  Vote with your feet.  There are *many* customers for which this remote will fill their needs nicely, who are productively using the remote daily (including my family), and the software features will continue to grow.

This is not going to be the last touchscreen remote control hardware that SnapAV/Control4 produces.

RyanE

 

P.S.  Someone inferred upthread that feedback from this group and other homeowners is not something that SnapAV cares about.  This is not the case.  The feedback here on the remote's current limitations is certainly taken into account along with feedback from dealers, who have most of the same concerns.

P.S.  #2: These are my own personal opinions, I'm not officially speaking for SnapAV/Control4, although I believe what I've said is accurate and fairly well agreed to within the company.

I appreciate your comments, however I am disturbed by your comment “this is not going to be the last touchscreen remote control hardware that SnapAV/Control4 produces”. For $600 dollars it BETTER be for a while and I hope these new updates or what is to come in the future enhances this $600 dollar remote and it is not shelved in less than a year 

3 minutes ago, eggzlot said:

Yeah I tend to disagree.  A remote should last more than 3 years.  I still have SR250s kicking because the SR260 was just a slight upgrade and it was fine not to move up.  If one of my SR250’s go today I buy a SR260 without hesitation not a NEEO.  

Control4 needs to address al of these concerns, battery life, programming, etc!!!  We invest a bunch of money into this remote!!!

Control4 NEEDS to put out a video on what and how you can customize the Remote!!! For the price point they owe us that!!!

On 12/15/2019 at 11:33 PM, RyanE said:

The icons on the main screen on the Neeo are Room Favorites.

If you don't have any room favorites specified, it will use the 'default set' of room favorites, based on what is available in the room's menu.

To specify favorites, you press and hold items on the mobile app and/or on Control4 T3 touchscreens.  Once you have favorited items, the remote will reload and you will see the specified favorites.

I don't understand your description for question 2.

RyanE

 

Can you add for DirecTV a "Guide", a "DVR", on the Home Screen?  I have Composer HE but have no CLUE how to use it yet...LOL.

The other issue is the lack of a shortcut for "Guide" and "Previous Channel"...unless I am missing something.

I have DirecTV...is there a way to create a "Guide" shortcut or "Previous Channel" Shortcut?

Just now, Cyknight said:

Most liekly cause with limited knowledge is going to be a missing binding to the DirecTV driver - either the driver in use is dealer made and doesn't have it, or the connection got removed for whatever reason. This is indeed something you cannot fix with HE

Thanks for the feedback....I am going to follow-up again with my Dealer.

I am going to need to purchase Composer Home Edition.....I must wait until next week to try to remedy the situation.

DirecTV

I have asked my dealer to add this option(so I can add to NEEO Remote), however he tried remotely and when I checked nothing was there.  Is there anything I can do on a user end?  or must I continue to work with my dealer to add this option?

Anyone with a NEEO Remote...how do you get favorites icons for channels on your Remote?

What version of Control4 do you need to connect to the NEEO Remote?  I have 3.0.0.1616.3001616?

IF this is not the latest software can I update myself or must it be by my dealer?

49 minutes ago, eggzlot said:

Also not a direct answer - again Windows 8 or 10 is required (maybe it works on 7 too) but I use my iPad Pro for Composer HE.  I have a PC running 24x7 and I use Remote Desktop to log in.  Grant it if I need to sit down to do a ton of programming I’ll get to the PC but for light edits and quick reviews Remote Desktop is fine.  Again it all points to a real Win 10 machine - but the processing speed of the tablet even with RD is still acceptable in my opinion.

Hmmmm, I have an iPad Pro.

11 hours ago, SMHarman said:

20 hours ago, Nupe1911 said:

Where can I buy composer HE?

Your dealer

Can the program work on a Microsoft Surface?

Just now, eggzlot said:

Changes to remote can be done with composer HE.  1 time fee of 149 bux.  
 

you couldn’t add sonos though need a dealer but once added you can do the programming for sonos 

Where can I buy composer HE?

Is there a “modified” programming platform I can use to make changes to my remote control and add Sonos? Or must every thing be done by a dealer?

5 hours ago, therockhr said:

I have always thought that Control4's products were priced pretty fair except for the touchscreens and now this remote. This remote should have been under 400 dollars. The original remote, with the "brain", cost $369. This was purely a markup based on what market Control4 is in.

Nothing is going to change....just expressing frustration on a $600 dollar remote. 

Would love to have this remote...however, the price tag of $600 is out of my budget for a remote.  Control4 is looking to go more and more upmarket and the average user will need to understand that.  if I invest money in the equipment and the add on items(Neeo Remote) costs as much as the original Control4 equipment I may need to reevaluate if I should keep the system.  

Once again...great product just not affordable for us average user!!!  I can do $400 but $600 crosses that line for my budget..SUCKS!!!!

I would really like to have one...however the $600 price tag just makes me cry.  Anybody selling a Control4 Neeo Remote?