Hello,
I have a large music collection properly curated with metadata on a NAS Drive (WD 4TB) . I have had the dealer configure my C4 System (Smart Home OS 2.10.5) to scan the NAS drive on daily basis to pick up new media and update the index. I have noticed that almost once or twice a year, the scan stops working. The dealer has to login to my system (albeit can be done remote) and has to reconfigure something to restart the scan. My dealer doesn't seem to know the root cause and is not always available to fix the issue. It's just an annoyance that keeps cropping up once in a while.
Has anyone else dealt with this problem? If so, your kind advise to resolve this is much appreciated.
Thanks,
Ram