Agreed wholeheartedly with all the other comments above mine. The response time is incredible. My original installer (who did a great job as well) unfortunately isn't open when issues arise at odd hours. Andrzej replied to my original inquiry within 15 minutes and had a new Nvidia Shield up and running on my system within 12 hours (and 11 of those are because I didn't respond to him until the next morning).
I have worked with a bunch of different integrators over the course of the years at different homes and in multiple states and honestly I have never worked with anyone as responsive. If you need any issue fixed I really cannot recommend these guys enough.