Malcolm

The Alexa linkage has dropped yet again, only just been recovered a few weeks ago! Why is it happening so frequently? I have attempted all the normal recovery techniques including disabling and re-enabling the skill, turning the c4 and the echo units off and on.

I have the same issue twice a year despite my subscription being up to date. The Alexa linkage stopped working, again, 2 days ago. I have rebooted the Alexa and the control4 hardware and reinstalled both apps but still cannot get the Alexa skill to link to control4.