AustinM

Hello, Thank you for the very quick reply. You are pretty spot on. The installer said the original install was ‘17 and the equipment was ‘out of date and not supported’. It wasn’t clear if he was referring to receiver or controller but based on your reply I’m suspecting the controller. He also said my best option was to contact previous owner for app login. However that option is not preferred for me. Ideally, I’m hoping to have this system control 8 independent zones, by way of iPhone, using popular streaming services. No video outputs. No integration was security or cameras. No other automation integration. Thanks! Austin

Hi, I recently purchased a home that has a c4-16amp3-b receiver and c4-hc250bl controller installed. All 8 output zones are installed and the controller is the only input installed. Unfortunately, the prior owner left me no documentation and is unresponsive for passwords or support. I also had a service call visit with the original installer company and the tech provided absolutely zero help and only left me with a bill. Is anyone familiar with this setup that can shed some light on what capability the controller is likely providing? Is it a connector to some streaming services? Can I reinstall and reconfigure this setup? How can I install and configure the app without invitation code, username, or password? Thank you so much in advance for your time and input, Austin