AceOfSpades Posted July 17, 2016 Share Posted July 17, 2016 Switching from MyMovies Server based to a NAS connected by the Network File Share driver. I connected to share with a username and password that has edit rights on the share. However when I go to edit media to download the metadata from Gracenotes, I get the following error. I have add/remove driver, reboot controller and delete/recreate share but have the same issue. Has anyone seen this error before. Running Director 2.8.1 on HC800/ Link to comment Share on other sites More sharing options...
Cyknight Posted July 18, 2016 Share Posted July 18, 2016 Actually having the error would help Link to comment Share on other sites More sharing options...
AceOfSpades Posted July 19, 2016 Author Share Posted July 19, 2016 Oops... Image upload failed. Let me read again. Link to comment Share on other sites More sharing options...
AceOfSpades Posted August 4, 2016 Author Share Posted August 4, 2016 bump Link to comment Share on other sites More sharing options...
Cyknight Posted August 4, 2016 Share Posted August 4, 2016 type the EXACT address under location in windows explorer - see if the folder is actually there (13 Hours, then if the .iso is in fact there. Confirming that, there's two possible option I can see. Either you're using a mismatched composerHE version, or the mm.db file got corrupted. That file would then have to be deleted on the controller and the controller rebooted (it will create a new one automatically. But be warned, doing so WILL dlete any and all movie/stored music/channel data! Link to comment Share on other sites More sharing options...
AceOfSpades Posted August 4, 2016 Author Share Posted August 4, 2016 The file is in that location. Just wondering if a bug exist with the appending of the "/" after the Network Share location. If I use the following UNC path from anywhere it works: \\homecloud2\videos\13 Hours\13_Hours.iso It could possibly be that the space in the Title may be causing an issue. Can I perform an smbmount from the Controller to see if it can browse the share location? Link to comment Share on other sites More sharing options...
Cyknight Posted August 4, 2016 Share Posted August 4, 2016 If the file plays in c4 - it can reach it. I'd guess the mm.db at this point. Link to comment Share on other sites More sharing options...
Cyknight Posted August 5, 2016 Share Posted August 5, 2016 Hmmm - then again, that may not be true - if the controller HAS a path set, it would just send that to whatever device plays it - doesn't by default mean the C4 controller isn't being blocked... Link to comment Share on other sites More sharing options...
AceOfSpades Posted August 6, 2016 Author Share Posted August 6, 2016 In this case, my video player is the Popcorn Hour. When I browse to MyMovies in Director, and select a movie the PopCorn hour starts the movie instantly. So it seems like C4 is sending the correct UNC path to the Popcorn Hour. However I am unable to add Gracenotes info. I plan to install 2.8.2 tonight. Maybe that will fix my issue to include also rebooting the Master Controller. Link to comment Share on other sites More sharing options...
Cyknight Posted August 6, 2016 Share Posted August 6, 2016 I can tell you you cannot normally edit movies added via the Collection driver - they are incripted. But from your screenshot, you certainly appear to have a normal path set - I'd have to say I'm unsure at this point what the exact issue may be. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.