Scrib Posted September 6, 2012 Share Posted September 6, 2012 So my HC800 needs service due to the OSD going completely bonkers. Is it true that my dealer would have to send in my 800 for repair, basically rendering everything tied to the 800 non-functional during the service period? Or does C4 send out a replacement?Ugh. Link to comment Share on other sites More sharing options...
nikon Posted September 6, 2012 Share Posted September 6, 2012 That will be an advanced replacement. Control4 will ship the replacement unit to the dealer you use and that dealer will swap out the units. Link to comment Share on other sites More sharing options...
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