Jump to content
C4 Forums | Control4

Composer HE remote director not showing controller


Recommended Posts

I'm away from home over the weekend and was logging into my Composer HE 2.3 software remotely....

Everything logs in ok except when I get to the Directors list, it is empty.... when I'm at home I have no issues logging in.

I think this is the first time I've logged in using the 2.3 software remotely....

Link to comment
Share on other sites

Known issue. It should eventually show back up. I have a thread with a lot of discussion on it.

Where is the post? I looked under your posts but didn't find anything...

I'm having trouble connecting again this morning remotely. Last night when I finally could connect my security keypad doesn't work or display properly. Using Web Navigator through MyControl4 I can use it normally....

Link to comment
Share on other sites

  • 3 months later...

Same problem has reoccurred. I'm not able to remotely access my project through Composer HE (I have 4Sight subscription) with the 2.4 version. I get the error "Failed to initialize the network interface".

However, when I use Composer HE 2.3 I am able to access my system just fine.

And I am running 2.4 software.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...

Important Information

By using this site, you agree to our Terms of Use.