drmark12pa Posted March 30, 2013 Share Posted March 30, 2013 I'm away from home over the weekend and was logging into my Composer HE 2.3 software remotely.... Everything logs in ok except when I get to the Directors list, it is empty.... when I'm at home I have no issues logging in.I think this is the first time I've logged in using the 2.3 software remotely.... Link to comment Share on other sites More sharing options...
drmark12pa Posted March 30, 2013 Author Share Posted March 30, 2013 Capture of the screen not working on the C4 server here for some reason.... Link to comment Share on other sites More sharing options...
Godzilla Posted March 30, 2013 Share Posted March 30, 2013 perhaps your internet is down at home./sometimes can take upto a minute......but not usually Link to comment Share on other sites More sharing options...
drmark12pa Posted March 30, 2013 Author Share Posted March 30, 2013 I'm able to access everything via the web navigator on MyControl4.com and make changes such as turning on/off a light so my home network is apparently working as normal but the ComposerHE access is not working... Link to comment Share on other sites More sharing options...
Godzilla Posted March 30, 2013 Share Posted March 30, 2013 sorry thats all i got..............if its still not working tomorrow email me and i can try with composer pro Link to comment Share on other sites More sharing options...
turls Posted March 30, 2013 Share Posted March 30, 2013 Known issue. It should eventually show back up. I have a thread with a lot of discussion on it. Link to comment Share on other sites More sharing options...
drmark12pa Posted March 30, 2013 Author Share Posted March 30, 2013 Known issue. It should eventually show back up. I have a thread with a lot of discussion on it.Where is the post? I looked under your posts but didn't find anything...I'm having trouble connecting again this morning remotely. Last night when I finally could connect my security keypad doesn't work or display properly. Using Web Navigator through MyControl4 I can use it normally.... Link to comment Share on other sites More sharing options...
turls Posted March 30, 2013 Share Posted March 30, 2013 http://www.c4forums.com/viewtopic.php?id=12537Read the whole thread. Link to comment Share on other sites More sharing options...
drmark12pa Posted March 30, 2013 Author Share Posted March 30, 2013 Now today I'm getting the message:"Failed to initialize network interface" Link to comment Share on other sites More sharing options...
turls Posted March 31, 2013 Share Posted March 31, 2013 Have you uninstalled and reinstalled? It does load a new network stack/driver that might have gotten messed up. Link to comment Share on other sites More sharing options...
drmark12pa Posted April 1, 2013 Author Share Posted April 1, 2013 I went ahead and uninstalled and reinstalled and it appears to have fixed the problem though I'm logging in remotely using my home network now.... Link to comment Share on other sites More sharing options...
drmark12pa Posted July 24, 2013 Author Share Posted July 24, 2013 Same problem has reoccurred. I'm not able to remotely access my project through Composer HE (I have 4Sight subscription) with the 2.4 version. I get the error "Failed to initialize the network interface".However, when I use Composer HE 2.3 I am able to access my system just fine. And I am running 2.4 software. Link to comment Share on other sites More sharing options...
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