ericscales Posted November 12, 2013 Share Posted November 12, 2013 I have an adaptive phase dimmer that was just installed a few weeks ago. After having these installed I generally look through to see that they've all dne their due diligence of receiving the firmware colonoscopy. Well I must have missed one as this poor thing is on 03.19.25 and the zserver is insisting on an upgrade to 3.21.06. I sat and watched this process for at least an hour today (gives new meaning to watching paint dry). Here's what it does (complete with log snippets): NOTICE ZSVR: Found out-of-date firmware on 0x000fff000071e720 - device on 03.19.25 should be on 03.21.06...NOTICE ZSVR: Node LID: 0x000fff000071e720 SID: 0xf0d1 update status set too: ZNODE_UPDATING...DEBUG ZSVR: [Reflash 000fff000071e720] Reading attributes to check device can be updated...INFO [19790]: ZBPRO: Received zigbee MIB packet: 0r29b4 n01, source: 000fff000071e720ERR [19790]: In HandleMessageFailed, this packet failed:'' - raw '0r29b4 n01', destination: 000fff000071e720ERR [19790]: Device Adaptive Phase Dimmer(1127):The MIB packet: c4.dmx.key failed!...DEBUG ZSVR: [Reflash 000fff000071e720] Read attributes: profile = 6, fwv = 03.19.25, product = c4:control4_light:C4-APD120..DEBUG ZSVR: [Reflash 000fff000071e720] Reading eeprom validation typeINFO [19790]: LID 000fff000071e720 Profile 104 Cluster 4 Src 1 Dest 1 Group 1...DEBUG ZSVR: [Reflash 000fff000071e720] Invalid response to eeprom write response command...DEBUG ZSVR: [Reflash 000fff000071e720] Valid response to eeprom write response command Then it sends the bootloader over and begins the update process....The dimmer supposedly updates and it reports success, but it's still on the old firmware. I found that this has been an ongoing game for weeks now with this thing so I finally pulled it out of the project to save the poor zigbee mesh some headache. I've tried all the various reset patters, i've left the mesh, joined the mesh - and it does work fine other than not taking the new firmware. Hell I even cut power for a few minutes to see if that would help. Any ideas? Link to comment Share on other sites More sharing options...
avittech Posted November 13, 2013 Share Posted November 13, 2013 Contact your dealer for replacement Link to comment Share on other sites More sharing options...
ericscales Posted November 26, 2013 Author Share Posted November 26, 2013 Contact your dealer for replacement Quick note back on this. This was actually a partner order and sounds like they did have a bad batch of these go out if anyone is experiencing similar issus. Link to comment Share on other sites More sharing options...
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