Brent87 Posted January 19, 2015 Share Posted January 19, 2015 I have the newest, adaptive phase c4 dimmers which were installed about 9 months ago. This weekend, the leds on one switch (with 8 loads attached) started blinking red and we couldn't turn the lights off. I thought maybe we overloaded the switch (which would be strange since it worked for 9 months) so I replaced the bulbs with lower wattage ones (not LED bulbs) and I also reset the dimmer (15 taps on upper rocker). The leds on the switch are not flashing red anymore, but now the light bulbs will dim but still won't turn off. It indicates they are off in the C4 app, but the lights are on at probably 20%-30% level (my rough guess). Has my switch gone bad? What else can I try? Link to comment Share on other sites More sharing options...
louisraza1 Posted January 20, 2015 Share Posted January 20, 2015 1) i will try another switch or dimmer if you have on in hands 2) i will inspect my connection ( behind the dimmer ) just to be sure ! Link to comment Share on other sites More sharing options...
louisraza1 Posted January 21, 2015 Share Posted January 21, 2015 Sometimes there a kind of lag in the system likes a zigbee mesh problem ( maybe can explain the lights off in the app but not in the reality )Envoyé de mon iPhone en utilisant Tapatalk Link to comment Share on other sites More sharing options...
Cyknight Posted January 21, 2015 Share Posted January 21, 2015 Red is overload indeed - not turning off is usually because the wattage rating is too low - though on APD that's pretty unlikely. Not that with LED rush current, it's not impossible to have a once in a while wattage overload (the cheaper the bulb....).I'd try putting the previous one in - see what it does.If the dimmer is damaged, it won't hurt it more - if it isn't, it still won't hurt it (the overload protection is pretty good - not something to rely on on a daily basis, but it won't fry right of the bat either). Link to comment Share on other sites More sharing options...
Brent87 Posted January 30, 2015 Author Share Posted January 30, 2015 I had my dealer come by and replace the swtich. It was under warranty so no big deal, but it was definitely defective. Strange that it would leave the lights ON and not off. Thanks everyone for the feedback. Link to comment Share on other sites More sharing options...
Rracecarr1 Posted September 12, 2015 Share Posted September 12, 2015 It's been my experience that when they go bad, the lights will almost always stay on. Link to comment Share on other sites More sharing options...
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