csmpez Posted April 25, 2015 Share Posted April 25, 2015 Tonight, I was watching Netflix via the Roku3 player and my wife was on the Ipad/Interent and everything went down (Internet and wifi). I rebooted the router, checked the network and it said local network was offline. Router's WAN Ethernet and Internet lights are green on the router, but wifi is completely out. I called verizon and the tech said they are not seeing an IP address assigned to the verizon router. They recommended a factory reset, but if I do that am I going to lose all the IP addresses assigned to the Control4 and other hardware in the rack? I know some of the equipment have static IP addresses. I tried loging into the Verizon router, but it's temporarily disabled (tried logging in too many times with the wrong password). I want to log in and write down all the IP addresses before I do any type of factory reset on the router. Any help would be appreciated. Thanks! Scott Link to comment Share on other sites More sharing options...
csmpez Posted April 25, 2015 Author Share Posted April 25, 2015 Nevermind... I think I got it. Link to comment Share on other sites More sharing options...
CFUG Posted April 25, 2015 Share Posted April 25, 2015 ^All the more reason to do a save on the configuration file. Get VZ to fix it if it's leased. That's their job and what you pay them to do- provide a service. If they interrogated your 424 successfully, then the ONT is healthy. Little else to do but wipe it clean (if you do not know the password). Before that just do a ONT reboot yourself and see what happens. I carry a spare, config'd 424 next to the rack just in case. Link to comment Share on other sites More sharing options...
CFUG Posted April 25, 2015 Share Posted April 25, 2015 ^^Oh, OK then. What did you discover? Link to comment Share on other sites More sharing options...
kajphotos Posted April 25, 2015 Share Posted April 25, 2015 What's a 424 ? Link to comment Share on other sites More sharing options...
CFUG Posted April 25, 2015 Share Posted April 25, 2015 ^It was an assumption I guess. If he is running standard-issue VZ stuff then his router is a CraptionTec MI424. If he's on Quantum then it's the Greenwave G1100. Link to comment Share on other sites More sharing options...
csmpez Posted April 25, 2015 Author Share Posted April 25, 2015 I did a complete power cycle on everything and when all the rack equipment rebooted all was okay. I then logged into the 424 and my other router to copy the config files and ip settings. Scott Link to comment Share on other sites More sharing options...
kajphotos Posted April 26, 2015 Share Posted April 26, 2015 Oh ok ! Yea I switched to the new router but I disable the wifi and use a Apple extreme to broadcast the wifi Link to comment Share on other sites More sharing options...
kajphotos Posted April 26, 2015 Share Posted April 26, 2015 It's weird my C4 stuff don't like the standard ip of 192.168.1 it always has to changed to 192.168.0. ???? Don't know know why and the DHCP scope always has to be lowered to a smaller range Link to comment Share on other sites More sharing options...
msgreenf Posted April 26, 2015 Share Posted April 26, 2015 Changing to 192.168.0/24 doesn't lower your dhcp scope. Changing your mask lowers your range. So if you did a /18 that would be smaller Sent from my XT1060 using Tapatalk Link to comment Share on other sites More sharing options...
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