gnehcob Posted December 10, 2017 Share Posted December 10, 2017 We received this issue when trying to upgrade from 2.9.1 to 2.10. It won't let Composer connect with the system. Any suggestions? 1. Intercom - End of Support The Control4 Intercom Agent cannot be included in systems running OS 2.10.0 or later. You will need to connect with a ComposerPro version that matches the version of the operating system and remove the End of Support Agent. Link to comment Share on other sites More sharing options...
msgreenf Posted December 10, 2017 Share Posted December 10, 2017 We received this issue when trying to upgrade from 2.9.1 to 2.10. It won't let Composer connect with the system. Any suggestions? 1. Intercom - End of Support The Control4 Intercom Agent cannot be included in systems running OS 2.10.0 or later. You will need to connect with a ComposerPro version that matches the version of the operating system and remove the End of Support Agent.You need to remove the older agent and add the new agent in 2.9.1 then upgrade to 2.10Sent from my Pixel XL using Tapatalk Link to comment Share on other sites More sharing options...
gnehcob Posted December 10, 2017 Author Share Posted December 10, 2017 Got it. Thanks! Needed to add the Communications agent to replace from Intercom Agent. Link to comment Share on other sites More sharing options...
Deckintosh Posted December 27, 2017 Share Posted December 27, 2017 Where can I download version 2.9.1 of ComposerME in order to do this? My dealer has only ever offered me version 2.10 and if I can't connect with that I'm completely stuck. Actually my dealer has my OS at version 2.8.0.512161-res Hours of searching has left me no wiser, and the files on this site don't seem to be ComposerME installers.http://update.control4.com/open_src/ Link to comment Share on other sites More sharing options...
msgreenf Posted December 27, 2017 Share Posted December 27, 2017 Where can I download version 2.9.1 of ComposerME in order to do this? My dealer has only ever offered me version 2.10 and if I can't connect with that I'm completely stuck. Actually my dealer has my OS at version 2.8.0.512161-res Hours of searching has left me no wiser, and the files on this site don't seem to be ComposerME installers.http://update.control4.com/open_src/ Customer.control4.comSent from my Pixel XL using Tapatalk Link to comment Share on other sites More sharing options...
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