Luxul Networks / Comcast

[CTO13]

My C4 installer, installed, Epic 5, Luxul Managed POE Switches, about 8 AP's XAP 1510, since I have a large location about a year ago.  Everything has been working relatively good.  Then recently I switched to Comcast Gigabit service and my wifi speeds went to about 80/110 mbps.  Hard wire, I'm pulling 8-900mbps.  Nothing changed on network other than changed the service from 250Mbps service to 1gigabit.  Then I downgraded to 400mbps service and wifi speeds went to 200/225 mbps.  Anyone else have this issue.  I've tried changing settings, channels, taking every AP off the network and plugging in only 1 directly into the router and testing and all same speeds.  My installer can't figure it out.. He spend hours and same issue.  Called Luxul and they say its my network....  Nothing has changed other than service speed from Comcast.  I plug hardwire to the modem and pull 8-900 mbps / Direct to router and 8-900 mbps.  go to wifi and only get maybe 25% speed.

Edited April 6, 2018 by CTO13
added model # to AP

[CTO13]

After days and days of issue, I switched back to gigabit service and tested Ubiquiti HD Pro, and pulled 500-600 mbps.  No change to network other than change from luxul AP to Ubiquiti.  is there something off with Luxul to pull the speeds?

[LollerAgent]

Is the UBNT WAP wired to the same switch that your Luxul AP's are using?  This sounds odd.

[sonic30101]

seems very odd indeed. Im not a luxul fan but it shouldnt be giving you that poor performance. So confirming the epic5 is still the router?

[CTO13]

yes nothing changed..  I plugged in the Ubiquiti into the same network POE switch...  What's also interesting, is now that I've replaced all the Luxul XAP-1510's with Ubiquiti HD AP's, my wifi network has been the most stable I've ever seen the network.. Meaning other devices like Ring Doorbell, sprinkler controller that are all wifi based never seem to lose connection..  Before it used to fall off many times a day.  Not sure what was going on with the Luxul, but since I've made this switch,  I couldn't be happier with my network.  Just wanted to see if anyone else has been having any issues.  Is there something with Comcast service patch they send out to the modem that isn't communicating correctly with Luxul?  Just found it interested as I went back to Comcast Blast which was 250+ mbps, luxul Wifi was about 250+.  Then I switched to 400 Service and it dropped to like 200/225, then I switched to Gigabit and it dropped to under 100 mbps.  I was so frustrated and my installer had no clue, after I did that Ubiquiti test and found speeds reaching what I thought it should reach, I just decided to take down all the Luxul equipment and switch to Ubiquiti

[CTO13]

yes arris sb8200 modem, connected to Epic 5 router to a 2624Luxul POE switch, then I had the controller connected to the router and Ap's connected to the switch.  All working good I thought with Comcast 250+ internet speed service.  That is when I changed the Internet speed to Gigabit and found that I was barely getting 100mbps speed under wifi tests.  Hard wire from modem, 800-900+ speed and same from hardwire to router.    This is when I started to test different options because I literally didn't touch a thing, just called Comcast to change the internet speed service.

[Mike Burgess]

I’m running into the same issue with a Luxul Epic 5. There must be a cap on the Wan port speed.