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Ecobee Questions


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I recently had two stat units installed and they work well enough at basically controlling an FAU.  This is where it ends with my understanding.  I think I read that scheduling is only accomplished within Ecobee and there is no integration with C4 on a time x time basis.  This is fine with me.  what I do have a problem with is I have no control over ON/AUTO for fan nor COOL/AUTO for mode.

Where should I be starting with settings to get at least the basic commands coming over C4 (setpoint, off/auto, fan on/auto)?

Thanks

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Yes drivers installed for all units.  Entering a setpoint into a C4 TS, for a particular zone, has no impact on the stat and ability to control FAU.  This problem started yesterday.  Prior, I was able to adjust up/down the T for that zone.  Comms look good both at wall unit and back at Lua output.

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1 minute ago, CFUG said:

Yes drivers installed for all units.  Entering a setpoint into a C4 TS, for a particular zone, has no impact on the stat and ability to control FAU.  This problem started yesterday.  Prior, I was able to adjust up/down the T for that zone.  Comms look good both at wall unit and back at Lua output.

and you have the driver properly authorized and the right bindings made?

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Auth, bindings, all OK and have been for over one month now.  Completely lost its mind- won't report proper mode back through Control4, Won't respond to a setpoint command through Control4, calls for fan-only at random moments in time (not aware that is even a valid mode for a FAU to begin with)....

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18 hours ago, msgreenf said:

put the ecobee network in debug mode and monitor it. there is a known bug with the driver that control4 is working on

No status data showing overnight so big problem.  Found that Auth Token needed refreshing.  Did that now I got comms back on all stats.

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