Brent Posted April 28, 2019 Share Posted April 28, 2019 All of the sudden when on cellular I can't get my Control4 iPhone app to connect to my system. The iPhone app can connect fine when on wifi in the house. I do not get an error message but the app hangs at Connecting to...My Control4 System. I've tried rebooting the HC-800 controller running version 2.10.4.553273 multiple times and that does not fix the problem. I can remote into the controller from my.Control4.com no problem. I've tried deleting the iPhone app and reinstalling as well and that doesn't fix it. My 4sight account is still active on my.control4.com The controller did lock up 2 days ago where none of the remotes in the house would work with the system so I had to reboot the HC-800 to get things back working which fixed the remotes in the house. Any suggestions what might be causing this after working fine for many years. Thanks in advance for any help you can provide. Link to comment Share on other sites More sharing options...
Crustyloafer Posted April 28, 2019 Share Posted April 28, 2019 Try turning on the ‘frequent IP address changes’ setting on your app. Your mobile service provider may have changed some of their settings resulting in remote access stopping working. Link to comment Share on other sites More sharing options...
Brent Posted April 28, 2019 Author Share Posted April 28, 2019 Thanks very much. The frequent IP changes setting fixed it. Link to comment Share on other sites More sharing options...
Crustyloafer Posted April 28, 2019 Share Posted April 28, 2019 1 hour ago, Brent said: Thanks very much. The frequent IP changes setting fixed it. Glad to hear it. Link to comment Share on other sites More sharing options...
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