lbwiener Posted May 17, 2019 Share Posted May 17, 2019 The Red Control 4 button does not work on the remote control. How do you enable the button to work? Thanks! Link to comment Share on other sites More sharing options...
chopedogg88 Posted May 17, 2019 Share Posted May 17, 2019 you need: -a physical HDMI connection between your controller and the display -a virtual connection made in Composer for the HDMI connection and the on-screen selection (must be done by dealer) Link to comment Share on other sites More sharing options...
lbwiener Posted May 17, 2019 Author Share Posted May 17, 2019 Currently I am using ipad minis on the walls in my home. Do I need a physical touch pad in the home or ahould I be able to get these to work from the remote? How can I make the virtual connection so I can tell dealer. They havent been able to help Link to comment Share on other sites More sharing options...
crazybuppie Posted May 17, 2019 Share Posted May 17, 2019 If your dealer doesn't know how to make the 4 button work then you need to find a new dealer. Link to comment Share on other sites More sharing options...
chopedogg88 Posted May 17, 2019 Share Posted May 17, 2019 I was about to say the exact same thing! Link to comment Share on other sites More sharing options...
dcovach Posted May 17, 2019 Share Posted May 17, 2019 I can connect remotely and make changes if needed. I do remote programming Link to comment Share on other sites More sharing options...
lbwiener Posted May 20, 2019 Author Share Posted May 20, 2019 I figured out where to make the connections. Thanks! The previous connections were lost and needed to be re-established. Link to comment Share on other sites More sharing options...
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