chopedogg88

You sure it's not trying to update firmware? Sent from my SM-G975U using Tapatalk

If you have the Epic Systems driver in your project before the update, and then you update to 3.1.1 and then you reboot the controller, you may get this error. Email support@epic-systems.com and I will provide you with a fix. Sent from my SM-G975U using Tapatalk

oh yeah we tried fresh desk for about a week a few years back - was overkill since we weren't getting hardly any support requests

Sorry I think you misunderstood my point. I'm not expecting for people not to discuss our driver on this forum - if you search back over the last 5 years that our driver has been in existence, you'll see several threads where I've encouraged it and participated heavily in the discussion - in fact it has been our only form of marketing and we've sold over $200,000 worth of the driver since 2015 when we released it as a result. My point is that I would never expect/ask someone to refund me for a driver, via a public end user-centric forum, several months after purchasing said driver and never having even really attempted to properly get support for a driver that didn't work on my first attempt. But to each his own.

Let's put it this way - when I have an issue with a driver from say...Annex4 or HTI Customs or whoever...I don't look for support/opinions about the driver on the Control4 end user forums - I contact their support directly and I form my own opinion about the driver by actually using it.

As a Control4 programmer myself, I've used several 3rd party (and Control4 made) drivers over the years - very few have worked perfectly on the first attempt and I typically have had to reach out to support for troubleshooting help, bug fixes, etc.

have you contacted support@epic-systems.com ? 95% of the time when people haven't gotten our driver to work on the first attempt, we've found it to be user error (people not following instructions, reading the documentation, not following the steps properly, etc)

Huh? We don't have a "support portal". Support@epic-systems.com has been available always - we answer emails daily. Haven't received a single one from you though. Sent from my SM-G975U using Tapatalk

Okay well we have thousands of people using the driver and none of them have contacted our support regarding this issue. Sent from my SM-G975U using Tapatalk

Yes the v200 driver works on OS 3.1.1

I haven't used those capacitors with Control4 to be honest, but there is nothing about them that is Lutron specific other than being made by Lutron. I understand from reading this thread that you are moving to Control4 lighting! Sent from my SM-G975U using Tapatalk

Another option, in a pinch, is to use these https://www.amazon.com/gp/product/B01E9F084E/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

Yes sorry the v180 driver works on 2.10 as well. Sent from my SM-G975U using Tapatalk

Yes sorry the v180 driver works on 2.10 as well. Sent from my SM-G975U using Tapatalk

Gen 1 dot is working for me on 3.1.1 with v180 driver. Sent from my SM-G975U using Tapatalk