rf9000 Posted April 30, 2021 Share Posted April 30, 2021 All, I have a KD120 from a previous install that we are trying to get working. It hasnt been programmed yet, but has been reset doing the 13-4-13 button press. It is wired up to a lighting load and it turns the light on but wont turn it off? All other keypad dimmers out of the box will turn a load on and off without any programming, this one does not. Do you have any suggestions or is it a bad dimmer? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted April 30, 2021 Share Posted April 30, 2021 what color are the LEDs on it? Quote Link to comment Share on other sites More sharing options...
rf9000 Posted April 30, 2021 Author Share Posted April 30, 2021 42 minutes ago, msgreenf said: what color are the LEDs on it? All green Quote Link to comment Share on other sites More sharing options...
msgreenf Posted April 30, 2021 Share Posted April 30, 2021 Sounds like it could have a problem then. I would ensure its wired properly. And then your dealer should talk to support Quote Link to comment Share on other sites More sharing options...
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