Dr. Venkman Posted January 1, 2022 Share Posted January 1, 2022 Originally, our Interlogix alarm wouldn’t arm (using the stay and away buttons) if a motion detector was sensing motion. It wasn’t a huge deal, but it was mildly annoying to have to stand still at the keypad for a few seconds before pressing the arm button. Our alarm company changed the arming programming so that it would arm, even if there were motion zones active, which made us very happy. When we had the NX-587 virtual keypad, it behaved the same way, but now that we have the NX-584, C4 can’t arm the system via the 584 if there is motion. Is this something that can be addressed in C4, something that our alarm company can program into the arming behavior of the 584, or is it something that can’t be fixed at all? Thanks much. Quote Link to comment Share on other sites More sharing options...
Neo1738 Posted January 1, 2022 Share Posted January 1, 2022 2 hours ago, Dr. Venkman said: Originally, our Interlogix alarm wouldn’t arm (using the stay and away buttons) if a motion detector was sensing motion. It wasn’t a huge deal, but it was mildly annoying to have to stand still at the keypad for a few seconds before pressing the arm button. Our alarm company changed the arming programming so that it would arm, even if there were motion zones active, which made us very happy. When we had the NX-587 virtual keypad, it behaved the same way, but now that we have the NX-584, C4 can’t arm the system via the 584 if there is motion. Is this something that can be addressed in C4, something that our alarm company can program into the arming behavior of the 584, or is it something that can’t be fixed at all? Thanks much. Does your alarm have "stay" and "away" modes? If so usually use Stay when you are home as it doesn't rely on motions and away when gone bc motions are active. Could that be the problem? If not than I'm not sure why your alaram is using motions for stay, seems programming is off on alarm company side. Quote Link to comment Share on other sites More sharing options...
Dr. Venkman Posted January 1, 2022 Author Share Posted January 1, 2022 It arms fine from the alarm keypads - active motions don’t prevent arming in either stay or away/exit. From C4 (via the 584), it won’t arm either mode while motions are active. The same behavior was true of the keypads years ago when it was first installed (even though motions are bypassed in stay). In short order, the alarm company changed the arming behavior of the stay and exit buttons to allow arming with active motions. I’m trying to figure out if the arming behavior of the 584 is similarly programmable, but configured separately from the keypads. If so, I expect I could just have the alarm company apply the same changes to the 584 module. Quote Link to comment Share on other sites More sharing options...
Neo1738 Posted January 1, 2022 Share Posted January 1, 2022 Sounds like the button on the panel was redone but when you arm via C4 it's not using the panel. Sorry can't be of more help. Quote Link to comment Share on other sites More sharing options...
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