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Direct tv ip control unstable. Mystery!

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Intermittent loss of direct tv control while other input devices like roku are fine.  IP based. Worked at set up. Multiple sets. 6 receivers. Genie box plus 3 mini genies plus two dvr boxes.  Can’t figure out.  Works fine some sets. Then no control others.  At various times.  No pattern.  Sometimes i lose control of the set off also….    Network stable.  Coax for tv and cat 6 for network. Address static.  Direct tv IR remote works.  Direct tv tech here, added some signal strength but unfamiliar with C4.  Expert Integrator checked and re checked.  We are mystified.  Each time I turn on set it’s a tossup. Ideas appreciated.  

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