Unable to add Arcam AV41 Driver

[Don Cohen]

I just wanted to finish up and close out this thread, in case it might be useful to someone else down the road.

Setting the JVC NZ9 to use EDID B seems to have solved the HDMI instability issues. Since the Arcam, Envy and NZ9 all support HDMI 2.1, I think more was being demanded of my otherwise perfectly functioning HDMI cables. Since EDID B supports up to 4k/HDR/60fps, which is all I need (I'm not a gamer), just using EDID B, rather than trying out new 48gbps cables, seems like a reasonable solution.

I also figured out why the web interface became unusable and dysfunctional. When the RS-232 Control4 Driver is being used, there is an Arcam setting where you select this, vs IP, for Control. When this is the case, the web interface basically stops working. You can log in, and it 'seems' like it should be working, but it flat out doesn't (at least it didn't for me). So I temporarily changed it to IP, and the web interface started working perfectly. It is needed to rename Inputs, more easily enter other information, etc., which can't really be done otherwise. Oh, and once it was functioning, it did show the Firmware version on the Engineering page: 1.58/94.

Changing Control back to RS-232 would then restore normal function with the RS-232 driver. Many successfully use the IP Driver, and wouldn't have this issue, but I have been advised by a number of people who found the RS-232 Driver to be more stable and reliable. I have no idea, but am sticking with the RS-232 Driver, at least for now.

I also finally understood how it is sometimes necessary to tap the 'Amp' button on the remote to access certain functions. Very counter-intuitive and cumbersome, imho. It also makes little sense in a Processor, but I do understand the reason, given the other products in the line. But I shouldn't need the remote much after getting things set up and configured.

Knowing these few specific things would have saved me many hours of frustration and trouble-shooting. Hopefully if somebody else encounters any of these, they can find it here, and avoid that.

I appreciate all the help provided by others here.