Sonos Favorites not showing up in Composer selection list

[reynolea]

Hi all - I'm trying to add a favorite so I can leverage the "Select Sonos Favorite" command in Composer, and for a few of my rooms, the drop down box is empty.  For other rooms, the list is populated. 

I've rebooted C4 controller, have the latest c4 patches, sonos c4 driver (99), any ideas? 

Thx/TR

[DLite]

2 hours ago, reynolea said:

Hi all - I'm trying to add a favorite so I can leverage the "Select Sonos Favorite" command in Composer, and for a few of my rooms, the drop down box is empty.  For other rooms, the list is populated. 

I've rebooted C4 controller, have the latest c4 patches, sonos c4 driver (99), any ideas? 

Thx/TR

I seem to recall there is an option in the properties screen of each Sonos device to sync favorites and that the default is not to sync favorites. You might see if choosing to sync favorites on those devices solves this problem.

[reynolea]

Thanks @DLite

I thought about this, but when I looked at the documentation, I found the following note, which is suggestive that it wouldn't address the issue.  That being said, I've turned it on to see if anything happens. 

Sync Favorites to Media Database [ Off | On]
Set this to On to create entries in the Control4 Media Database for all favorites accessible to this player.

NOTE: This is only supported for use as a method to expose Favorite selection to users for Wakeups. It is not supported for use in programming. Each player that you set this to On with will create identical entries in the media database, so it should only be enabled for drivers in rooms where Wakeups are required. The duplicate entries WILL cause confusion under the Channels driver if not explained carefully to the user.

 

[DLite]

6 hours ago, reynolea said:

Thanks @DLite

I thought about this, but when I looked at the documentation, I found the following note, which is suggestive that it wouldn't address the issue.  That being said, I've turned it on to see if anything happens. 

Sync Favorites to Media Database [ Off | On]
Set this to On to create entries in the Control4 Media Database for all favorites accessible to this player.

NOTE: This is only supported for use as a method to expose Favorite selection to users for Wakeups. It is not supported for use in programming. Each player that you set this to On with will create identical entries in the media database, so it should only be enabled for drivers in rooms where Wakeups are required. The duplicate entries WILL cause confusion under the Channels driver if not explained carefully to the user.

 

I see. As full disclosure, the only time I program with Sonos favorites is in Wakeups, so this is news to me. Sorry it doesn't help.