Rob21 Posted February 6 Share Posted February 6 Hey guys I believe I am experiencing a bug with intercom on IOS. When my DS2 doorbell rings and I answer the intercom call on my iPhone with AirPods in, the audio from the call switches to the speakers on my phone rather than going to my AirPods. This is my experience every time I answer a call with AirPods in. Is anyone else experiencing this? My system is on OS 3.3.3. My c4 app is fully up to date. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted February 6 Share Posted February 6 @Darin, PM C4 CX Platform Rob21 1 Quote Link to comment Share on other sites More sharing options...
Darin, PM C4 CX Platform Posted February 8 Share Posted February 8 I have a similar experience with Microsoft Teams when getting calls, so I'm not a 100% sure if we are in control of this or if it is managed by iOS. Either way, I've pinged the iOS team to investigate if this is a bug on our side that we can resolve. Rob21 1 Quote Link to comment Share on other sites More sharing options...
Darin, PM C4 CX Platform Posted February 10 Share Posted February 10 The team is going to look into it, but believes it is due to iOS's CallKit and how it is handling it. Rob21 1 Quote Link to comment Share on other sites More sharing options...
Rob21 Posted February 10 Author Share Posted February 10 @Darin, PM C4 CX PlatformThank you! Quote Link to comment Share on other sites More sharing options...
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