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Web Navigator Problem


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I think I have read all of the previous Web Navigator posts and all of them seem to stop short of providing a path or a solution to solving the following problem.

Connection Status:

There was a problem connecting to the controller. [4441661]

I see where others have had the issue and must have solved it. It appears to be a network related issue, not a Control4 problem. It worked at one point, but I am not sure what changed to make it stop working.

I have a WRVS4400N router and have even put the HC300 in the DMZ to see if that fixes it. I am running 1.7.4.36.

Any help would be greatly appreciated. Thanks.

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If it once worked then stopped it is "probably" not pointing to a LAN problem as such. I'm not an expert but I do know that when this happens to me (often lately) I just try again later. If it is critical and you are at the controller, just reboot and go.

Don't forget to get your controller out of the DMZ.

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Waiting has not worked for me. Still no joy.

I am not sure if this information helps, but the Navigator does the following:

Connecting to controller

Loading devices in Room

Loading device state

There was a problem connecting to the controller. [4444248]

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Yes, assuming P-C = power cycle

Controlfouruserguy, thanks for trying to help. Your attempts are appreciated.

Anyone else willing to help or is this a unique problem? I still do not think it is a C4 issue and I am reluctant to call in my dealer to fix a network issue, but I am open to it if others think it is necessary.

Thanks.

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