derickson1472

Anyone else Napster on Control 4 stop working?  Mine opens up but if you pick anything a Napster error comes up?

1 hour ago, derickson1472 said:

Hi

as Simply Safe security integrates with Alex…..will control 4 pick it up in an Amazon control 4 device scan?  My goal is when it alarms to do an if/when command to turn on all my light. Or is there a better wireless solution?

thanks

Or maybe ring security would be better, since it’s owned by Amazon. Would that be discoverable by Control4?

Hi

as Simply Safe security integrates with Alex…..will control 4 pick it up in an Amazon control 4 device scan?  My goal is when it alarms to do an if/when command to turn on all my light. Or is there a better wireless solution?

thanks

I did search first but did not find anything with level lock, thanks for the quick update

thanks

Dave

Hi

i got the new Level Lock and love that it looks like a normal lock with no bulk part on inside of door. It integrates with HomeKit, are there any drivers to make it work with Control4?

https://level.co/?gclid=EAIaIQobChMIp9794cKD8AIVKSCtBh3qhgYBEAAYASAAEgI20_D_BwE

thanks

23 hours ago, dcovach said:

Make sure your sonance is configured properly.  They have great support if you're not sure.  The native sonance driver works well.

Dcovach was awesome in helping me with this!

Sonance has the best tech support I’ve ever experienced, call them at 800-582-0772.  They pick up right away and both people I talked to were very knowledgeable about Control 4.  They will spend hours with you if needed, walking you through everything.

They even had me tweak how all my speakers were set up, and they sound way better.

Thanks

Dave

It ended up being a driver issue, everything works great now.  

Thanks everyone for your help

On 5/10/2020 at 5:08 AM, archidee said:

Is your Subwoofer connected in Bridge Mode or mono Mode? The Control4 driver for the Sonance does not recognize that and will drive the amp wrongly...

Hopefully in a new driver update Bridge mode becomes supported.

I’m not sure as I did not program it and not sure how to tell.  Is this something I can see in Home Edition?

Thanks for all the great ideas to check, really appreciate it

20 minutes ago, WholeHomeControl said:

When 2 of the 4 speakers go out, are they both the same channel (ie both L or both R?) Perhaps the balance on the matrix is getting thrown to one side. Or, maybe even one of the RCA connectors is coming loose and when you change outputs what’s really happening is you are reestablishing contact. 

The next time it happens, try swapping L and R on the patch from the matrix to the amp and see what happens. You may need to try on both sides of the patch. 

Yes, the 2 speakers that go out are always the 2 left or the 2 right.....never 1 left and 1 right

4 minutes ago, JSTRONG said:

Dave, What is the model number on the sonance amp? 

And what Matrix do you have? I have seen lots of the older Control4 Matrix with issues

 

 

Sonance DSP 8-130 MKII

Matrix - C4-16ZAMSV3-B

Thanks

Dave

I’ll order new RCA cable from Amazon to try that also.  Is anyone good, or a specific one I should buy?

Hi,

Thanks everyone for helping and sorry for my slow responses.

I did a picture and drew on it to try and show set up.  So my Control 4 Matrix has 2 RCA cables to my Sonance Amp.  One tells zones 1 - 3 to come on for kitchen and the other RCA cable tells zone 4 to come on for the bathroom.

Again, If I move the RCA cable on the Control4 Matrix from position 14 to an open position 13, have my dealer change the programming all the speakers in the kitchen will work anywhere from a week to a month.  Then it will go back to where only 2 of the 4 speakers work unless I change the Control 4 Matrix position again.  As a reminder Sonance gave me a brand new amp, so I don’t think it is a hardware issue with the amp.

Thanks

Dave

1 hour ago, JSTRONG said:

Zone 1 - 3 are tied together to all come on when I turn on the Kitchen

RCA Cable One - goes from Sonance Amp to Control4 Matrix this is for Zone 1 - 3

How did you setup the amp for this? MAtrix out 1 to

 Hi, my understanding is when I turn on music in zone Kitchen, my main Control4 controller tells the Control4 Matrix to tell the Sonance Amp to turn on zones 1, 2, and 3

thanks

Dave

 

Hi, My Sonance Amp has 4 zones.

My Kitchen has 5 speakers (4 speakers and one in wall Sonance sub)

That Amp also powers a set of speakers in a bathroom

The speaker wires are set up as:

Zone 1 -  The 2 right kitchen speakers are wired into this one zone

Zone 2 - The 2 left kitchen speakers are wired into this one zone

Zone 3 - The kitchen Sub is wired into this zone

Zone 4 - The bathroom speakers

My understanding of the programming is something like:

Zone 1 - 3 are tied together to all come on when I turn on the Kitchen

Zone 4 comes on when I turn on the Bathroom

From the Sonance to the Control4 Matrix connections:

RCA Cable One - goes from Sonance Amp to Control4 Matrix this is for Zone 1 - 3

RCA Cable Two - goes from Sonance Amp to Control4 Matrix for Zone 4

The Bathroom speakers never have an issue.  It is only the Kitchen, and always 2 speakers don’t work and 2 do (the Sub always seems to work)

Hope this makes sense

Thanks

Dave

Hi,

I have something odd going on, and I was wondering if anyone else has noticed this and has a fix?

I have multiple amps in my system, and they go trough a Control4 Matrix.  Here is the background and steps I’ve taken:

1.  I have 4 speakers in my kitchen coming off a Sonance Amp

2.  2 of the speakers were not working (if you put your ear up to it you can barely hear sound)

3.  Tried lots of troubleshooting and Sonance was awesome and just shipped me a new Amp as they thought it was an Amp issue

4.  New Amp did nothing to solve the issue.  We moved the cables on the Control4 Matrix to a new slot and my dealer updated the programming.  This fixed the issue, all 4 speakers worked

5.  Weeks later the same issue happened again, again we moved to a new location on the Control 4 Matrix and it solved the issue again

6.  A few days later the same issue returned 

I could keep moving the cables but it’s not a great solution

Any ideas?

Thanks

Dave

23 hours ago, dcovach said:

 

My dealer (Magnolia HiFi) told me they won’t upgrade any customers to 3 as it is not ready and has too many issues. Is there an upcoming patch to fix these to get more stable soon?  I really love the concept and would love to upgrade

thanks

Just sent the company a link to this thread, and that Control4 users would be interested in learning more and if they have contacted Control4 about making a driver or anything?

This is Brilliant!

I love the look and how they fit into your current boxes and have the screen with video room to room and alexa built in....and their prices are insanely cheap based on what it does.

Control4 should buy them or partner with them (or other way around)!!!