Hello,
We are seeing a strange issue where a client loses power quite often and when they do...the Control4 connection to Dish Hopper Box takes many hours to reconnect. We realize we could put battery backups on various network devices and the hoppers and that will ultimately happen, however, we were hoping for a more solid fix and that maybe someone else has seen this issue.
We tried putting in a fixed IP in C4 and then using a DHCP reservation on the router for the hopper, however, the Hopper has two MACs (ETH0 and MOCA). They seem to take the same IP address to both when looking at the screens for the Hopper. We have tried using either one of the MACs as the DHCP reservation to the IP we set in Control4...but it seems to jump around between which MAC it takes as the primary lead on grabbling the IP address and is grabbing a DHCP address every other time. Of course, now that we set a fixed IP...it will never connect until client reboots the DISH boxes a couple times and waits to see if it works...terrible.
If it matters, there is no USB wifi adapter on the Hopper, only a ethernet cable plugged in.