Saturday club member

Hi Guys, I have an E5 controller and EA1 local to 4 rooms. It controls 4 devices, skyQ, sky mini, Roku and a fire stick. My wifi system is bullet proof and upgraded to full fibre. I have experienced loss of control of my sky mini box via my remote when my router has been switched off and allocated a different ip address to the device. This was solved by my dealer resetting via sky the correct address. However I have since experienced the same problem with my sky mini box. I can get the screen up but cannot navigate via the remote, hence I cannot reset the ip address for my sky mini. The remote controls all the other devices except the mini box. The tv screen shows the mini box is working so it can’t be the box. Is there anything I can try before I call my dealer? Cheers Ed

Just my prospective on the remote neeo conversation. I have the old sr260 remote which sits on the table while I switch between tv channel on sky, adjust my sound bar on my Polk sound bar (both tv and sound bar are not compatible with C4). Instead I use the the iPad app or voice command via Alex to control lights, audio, security, from the couch. Don't know about you but my misses sits watch the tv and plays cards simultaneously (don’t even go there) and can’t be done with another remote when it’s on the C4 app on the iPad. Suppose it’s what your use to but I see the neeo gathering dust in a few years time along with all the other remotes I have accumulated. I could buy an addition 4K tv for a bedroom for the price of rather than a remote which is likely to be superseded in a few years. I haven’t heard a cost effective argument for another shiny remote as yet, unless you know different. cheers Ed