sb1805

Is there a way to arm the panel from the C4 touch screens without requiring entry of the alarm code?

My 8” T4 adaptive screen brightness setting never seems to stick.  I check it (to enable adaptive brightness), and every time I come back after ~ 1 hr, the setting is disabled again.  Anyone else experience this issue? Any fixes?  Thanks. 

Update: we were able to fix the issue! On the panel side, the following two errors in setup/programming were present:

1 - in the tuxedo touch panel settings, the tuxedo touch panel was set as the “primary RIS device”.

We unchecked that. (The other relevant settings were ECP address = 1 (which specifies the virtual keypad address used by the tuxedo touch panel), RIS address = 25). 
 

2 - in the panel, the 189 field was set at 1,1,5,5. And there were also a number of physical keypad addresses activated in fields 190-196.

We decided to use ECP address 2 for the 4232CBM, so we changed the 189 field to 1,5,1,1 (I only have 1 partition, the 5 in this setting in the 2nd position enabling RIS for ECP address 2 for partition 1).  We also disabled all of the physical keypad addresses in fields 190-196, as I don’t have any physical keypads, and just to be extra clean about the setup.  Not sure if we needed to disable fields 190-196, or if ECP addresses 5 and 6 (fields 3 and 4 in setup field 189) needed to remain enabled (with 1 in each of those fields) but these are the settings I have seen online so we went with it. 
 

After the above we just needed to specify ECP address 2 on the control4 4232CBM driver side, and power cycle the 4232CBM and/or reconnect in the driver for the 4232cbm to “grab” the new programming from the driver.  After that, we were up and running!

Thanks to everyone for your help and suggestions. 

15 hours ago, Cyknight said:

 

Uhm, NOPE.

The grid screen within the Control4 screens are NOT live view - only the single camera screens are.

You can set the driver to use the substream, and set that to 720p, keeping the higher resolution for recording purposes.

Thanks so much. 

7 hours ago, Gary Leeds UK said:

You leave the Camera on 1090p or 4k and press Auto Config within the Driver and sorts it all out like magic 

We have 4 1080p and 3 4k Hikvision Cameras external - 4k Stream on the Touchscreen as a small colour band running across the Top - No Issue on iPhone or Ipad 

We have two Internal Cameras (Hikvison) which only show a Snapshot - Not sure why -These are also 4k 

All are IP cameras recording to a NVR 

 

Thank you.

Does the camera resolution need to be set to 720p or less (as indicated in the installation instructions)?  Or can we get away with 1080p?  Any experience with this?

1 hour ago, msgreenf said:

https://drivercentral.io/platforms/control4-drivers/security-systems/hikvision/

Thanks!  Just following the supplied instructions should allow for, for example, live camera feeds in the grid view from the T4 screens?

I’m still working on this but will report back what ended up Working once I have the time to sort it out. To document the solution for my situation for others. 

We have a setup with about a dozen Hik cameras and an NVR (cameras connected to switch built into the NVR).  What is the best driver or combination of drivers for this setup considering factors such as resolution and/or frame rate when viewing cameras on T4 touch screens, live (rather than still images) in the grid view on T4 touch screens, responsiveness of pulling up full screen camera feeds, etc.?  
 

Any thoughts would be greatly appreciated.  Seems there are so many potential combinations of drivers and settings—would be nice to be able to start in a solid place. Thanks. 

45 minutes ago, Dueport said:

I had some trouble too initially and thought it was the AUI address issue.  That is a really good suggestion by @DanITman and @chudel to adjust those addresses.  Your tuxedo is probably on 1 so the CBM should be able to work on 2. In my case though it actually turned out to be a faulty serial cable and poor connection to the CBM terminals. It is worth checking the cable’s electrical integrity and that the wire cable wires are really secured to those terminals. You might also confirm that the panel’s firmware version matches the version requirement in the CBM instructions. Agree with others that once it is working it is rock solid. 

Thanks!  I will check. 

8 hours ago, mindedc1 said:

Make sure they're using the right driver. The first one I did was on 2.9 and there were several different drivers that "looked" right and somewhat talked to the module, the correct one is labeled 4232CBM(Residential). My personal system has an expansion board and several keypads so it was a pain sort out the programming on the panel and the alarm guys generally don't like to fool with it. Once it's working it's rock solid. 

Will do, thank you. 

2 hours ago, chudel said:

I just installed and got this working over the weekend. I agree that it takes trial and error - also, not sure if this is applicable or not but it seemed like the first time it took a while to get the connection established.  I think I was too impatient -- got distracted for 5-10 minutes and found that it was working!  So try 1,2,5,6 in the C4 driver first, reboot the security panel and wait. Repeat.

It seems to me that in your case, the AUI # is incorrect (either in the panel or in the C4 config), if you are getting all of the other right messages.  I also recommend ensuring the serial connection is accurate by connecting to a computer and verifying you actually see the data (or have your dealer unbind the serial port and use a terminal window to run minicom against the port [/dev/ttyUSB1 in my case]) to ensure traffic is flowing properly.

Thanks for the insights.  Will look into those. 

3 hours ago, DanITman said:

The 4232 is a beast to get working.  Once you do get it working its pretty solid. 

First, look at the address for the 4232 CBM.  This is the address in the properties section.  Do you have any other touchscreen keypads (Tuxedo) in your system?  These are referred to as AUI keypads. The instructions tell you to set an address at 17,18.  This is not correct and shouldn't be followed.  On a vista 20p there are only 4 address that an AUI keypad can have.  Those are 1,2,5,6.  If address 1 doesn't work you can try address 2,5,6.

Again, it requires some trial an error but eventually will work.  

 

 

Thanks!  The system just has 1 tuxedo touchpad (no other keypads).

I’m working with my dealer on integrating a Vista 20P panel with my control4 system using the Honeywell 4232cbm module.  We see the correct panel status line on the C4 alarm “status” page, but can’t arm/disarm, zones don’t populate, and keypad inputs from the C4 keypad UI don’t register with the panel (e.g., typing in code + 1 (off) does not turn off the alarm if it is armed). But keypad entry from the C4 keypad UI does cause the “data” LED on the 4232 to flash, so it seems like the keypad commands are at least making it to the 4232. 
 

From the above description, any thoughts on whether the problem is more likely to be on the panel programming side, or the C4/driver side?

Are any dealers able/willing to sell and ship a 10” white T4 touch screen? Thank you!

Has anyone heard of screen-related delays on the 10" screens?  My dealer said these are delayed until March...Thanks.

Thanks!  Hopefully mine arrives at my dealer soon.

Just curious if anyone knows when the 10” T4 touch screens will be available? Thanks in advance. 

I’m new to control4, and was setting up a when/then automation through the simple online interface.  Essentially I had motion at the front door turn on a particular light inside the house, and also set an auto-off timer for that light for 90 seconds (so it would automatically turn off after 90 seconds).

The automation works great, just as it’s supposed to. However, now whenever I turn on that same light independently of the automation (eg via the wall switch), it turns off after 90 seconds!  It’s like the auto-off timer is always attached to that light.  Is there any way to remove the auto-off timer from that light?

 Thanks.