SGPI

Hi alanchow, been there, done that, didn't help. Their is Arankis with a fairly simple interface, but pricey. Mikrotik is significantly more complicated, also considerably cheaper.

I'm an integrator. You're probably referring to C4 support, right?

Indeed, it is for a group of apartments.

Here are the network diagram & the port forward requirements that I followed:
Configuring the router in the residence
Connect WAN1 to the residence Internet connection.
Connect WAN2 to the main network switch.
Configure the LAN.
Configure the WAN2 connection with a static IP address.
Enable port forwarding on WAN2. Forward ports 5082, 5083, and 16384-32768(TCP + UDP) to IP address of the controller running Director.

No, I have not spoken to SanpAV. How would I do that?

Prior to configurating the router, I reset it without default configuration. As a result, what I configured is pretty much all there is on it meaning port forward on firewall rules, required port settings on NAT rules plus masquerade, DHCP client and server. That's about it.

Any idea where to look?

Hi, I am having trouble with Mikrotik router configuration for Control4 MDU intercom. I have followed C4's port forwarding guide, but it still doesn't work. Would anybody know or be to advise on what might be missing/wrong? Thanks!