David ALS Posted April 3 Share Posted April 3 Hey all Anyone have a problem with chime intercom stop working remotely, displaying a message "intercom gateway not registered, please try again later"? ive power cycled and restarted both iphone and chime devices to no avail, working fine on 8inch t4 touchscreen. intercom displaying it is online. Quote Link to comment Share on other sites More sharing options...
tekki70 Posted April 3 Share Posted April 3 try a controller reboot Quote Link to comment Share on other sites More sharing options...
David ALS Posted April 4 Author Share Posted April 4 yes i did that and it had solved the issue, thanks for your response. Quote Link to comment Share on other sites More sharing options...
Jonathan, C4 Engineer Posted May 3 Share Posted May 3 On 4/3/2022 at 1:09 AM, David ALS said: Hey all Anyone have a problem with chime intercom stop working remotely, displaying a message "intercom gateway not registered, please try again later"? ive power cycled and restarted both iphone and chime devices to no avail, working fine on 8inch t4 touchscreen. intercom displaying it is online. @David ALS PM me directly and I'll get a ticket open for you with the mobile team. They can start and investigation with your logs to determine the cause and offer some solutions to resolve it. In the PM include your director version, iOS mobile app version and your email and I'll do the rest to get the ball rolling. Quote Link to comment Share on other sites More sharing options...
David ALS Posted May 9 Author Share Posted May 9 Thankyou but had got it working and been going fine since. Quote Link to comment Share on other sites More sharing options...
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