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chime intercom


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Hey all

 

Anyone have a problem with chime intercom stop working remotely, displaying a message "intercom gateway not registered, please try again later"?

ive power cycled and restarted both iphone and chime devices to no avail, working fine on 8inch t4 touchscreen. 

intercom displaying it is online. 

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  • 5 weeks later...
On 4/3/2022 at 1:09 AM, David ALS said:

Hey all

 

Anyone have a problem with chime intercom stop working remotely, displaying a message "intercom gateway not registered, please try again later"?

ive power cycled and restarted both iphone and chime devices to no avail, working fine on 8inch t4 touchscreen. 

intercom displaying it is online. 

@David ALS PM me directly and I'll get a ticket open for you with the mobile team. They can start and investigation with your logs to determine the cause and offer some solutions to resolve it. In the PM include your director version, iOS mobile app version and your email and I'll do the rest to get the ball rolling.

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