Loki

Upgrading to 3.4.2 fixed this issue. Thanks, Ari! Sent from my SM-F946U1 using Tapatalk

TL;DR My Denon receivers are changing to the wrong input whenever I try to watch video. Ever since my system upgraded to 3.4, I have been having an odd issue in all three video zones which have Denon receivers. For reference, A/V for the zone is set up as Roku/Comcast/etc. -> AVPro Axion 4 video matrix -> Denon CBL/SAT input -> TV; Denon CBL/SAT -> speakers. Audio-only (not video) sources for the zone are set up as EA5/Axion 4 stereo audio/etc. -> Triad AMS16 -> Denon CD input -> speakers. When the TV turns on, the Denon goes to the correct input for the video matrix (CBL/SAT). After about two seconds, the Denon switches to the CD input, which is used only for audio and doesn't actually have a video connection. Likewise, if I use a Roku mini app to change from one streaming service to another (e.g., Netflix -> YouTube TV), the Denon switches to the CD input, even if it was already on the correct CBL/SAT input. It is the same behavior when switching from one Watch source to another. Basically, whenever the video source changes, the Denon switches to the CD input, and I have to manually change it back to CBL/SAT in order to watch video. It is the same case for all of the video zones. I have looked everywhere I could think of in Composer HE and can find no programming that would cause this. I seem to remember many years ago a previous dealer added programming to change the audio input to CD when listening to music through C4, but that was only on one of the three zones, and I believe that programming has been deleted because I can't find it either. The only way to prevent this problem is to have the dealer remove the CD input in Composer Pro, but this means that I can't listen to audio-only sources in that zone. Thanks, Tony

Is this still the case that an Essential switch and C4-KA cannot be used together? Thanks, Tony Sent from my SM-F936U using Tapatalk

The upgrade is costly at $527-$648 depending on finish.

I was debating the same upgrade vs going with the new Chime.

But you are able to view the cams in Control4 now?

Have you integrated the Nelly's NVR and cameras? Tony

You can reset the password by using /password.cgi (ex: http://192.168.1.100/password .cgi ) after the IP address in your browser and using 'admin' as the username and nothing in the password field. Tony

I would be interested in testing as well. Thanks.