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DLite

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About DLite

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    Control4 End User

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  1. Yes, I had this same problem. In the properties page of the Ecobee network driver, set debug mode to "on." Next, turn to the "Actions" page of the network driver, and click the "request PIN code" button. Finally, go to the "Lua" page of the driver, and you should see the PIN code within the "Lua output" box. It seems that the PIN flashes in the driver properties window for a microsecond, and then shows this unhelpful "waiting for user to validate" message.
  2. This horse may be dead already, but I thought I would offer three quick postscripts for others trying to program their Ecobees. 1. I contacted Ecobee about this issue of hold modes not working with comfort settings. For what it's worth, the support person there told me that hold modes are inapplicable to comfort settings, by design. He asserted that this is why comfort settings are always in effect until the next activity. I am not sure whether this is accurate or not, but I thought it was worth reporting. 2. When I change heat or cool setpoints via the C4 driver, these do seem to be held permanently by default. I found this to be pretty handy as a means of coding up an Ecobee "vacation mode" within C4, since the driver does not (yet?) support controlling Ecobee's native vacation mode function. 3. I never did get permanent hold actions to work with comfort settings via the Control4 driver. However, I did find two workarounds that function quite well. One is described above -- create a state variable in C4 that is true when you want a comfort setting to remain in effect, and then use "Hold mode off" on your thermostats as a trigger that then turns on this comfort setting. The other workaround is to have C4 establish the comfort setting every half an hour -- at 1 minute past the hour and 31 minutes past the hour -- if the C4 state variable calls for the comfort setting to be held permanently. I use both of these, as the "half-hour check" provides a safety net in case the "hold off" trigger fails to fire on occasion. In spite of my struggles, I'm pretty happy with the C4-Ecobee integration overall. I've been able to get it to do everything I need it to do, albeit with a bit more elbow grease than I thought I was going to need.
  3. [emoji846] Regardless, thanks for taking the time to help! Maybe I will contact Ecobee on the off chance they can shed some light on this. Sent from my iPhone using Tapatalk
  4. I have tried changing the thermostat hold behavior setting to "Until you change it," and to "Decide at time of change," and I get exactly the same results. (For kicks, I also tried "For 2 hours" and "For 4 hours," and I got the same results as well.) I've tried every possible permutation of the thermostat "hold action" setting, and the Control4 "HoldMode" option, and every permutation produces the same result of hold until next.
  5. Thanks for the reply. Yes, that would be a very logical conclusion, but surprisingly that is not what I am doing. Indeed, I have tried implementing the command with every possible other HoldMode option -- next 2 hours, next 4 hours, and permanent -- and I always get the same result, namely that the comfort setting is implemented "until next activity" on the thermostat. For example, here is a screenshot of a command I just ran, and which just produced the result. This is kind of driving me nuts! Might there be some setting on the thermostat that would be causing this? Also, I am running version 9 of the C4 Ecobee Network driver. And, I have 7 Ecobee thermostats, all with firmware 4.2.0.393 -- I know this is not quite the most recent, but the thermostats were installed after the last firmware update was pushed. Perhaps firmware is the issue? Anyway, what I am doing as a temporary workaround is to use the thermostat device variable "HOLD_MODE" to trigger updates in the comfort setting (see below for an example on one of my thermostats). It is very clunky, but it seems like the best I can do without getting the Ecobee to issue a permanent hold. Thanks for any insight.
  6. Hi, I am having some trouble understanding the commands in the Control4 driver for Ecobee. In particular, when I issue a device-specific command to set the Ecobee's comfort mode, the "HoldMode" option seems to do absolutely nothing. No matter what I set the HoldMode option to, the new comfort mode is only in effect until the next activity. How exactly do I change the comfort mode permanently? Thanks a lot.
  7. I have a zoned HVAC system with 7 zones. We recently switched to Ecobee 4 thermostats. We're using the native C4 driver to connect them. I would like to be able to use C4 to control which sensors are being used by the thermostat. I know I can use C4 to switch to one of the 3 default comfort modes, which can each have their own sensor settings, but I have a specific problem that I am struggling to solve using this method. I already have C4 code that switches comfort modes to home, away, and sleep, based on security system behavior. However, in one of our zones, I also have a custom comfort mode called "Movie Time" which switches the thermostat for one of our zones to read temperature only on the sensor in the home theater. (Normally, it reads temperature from 3 sensors in 3 different rooms.) I'd like to turn this mode on whenever the home theater gets switched on, but I'm struggling a bit in figuring out the best way to do this, since it appears the C4 driver can't trigger any of the custom comfort modes. (I'm a bit sad about the latter limitation!) One admittedly inelegant strategy is to rename the "movie time" comfort mode setting as the default "home" comfort mode on Ecobee, but just not schedule it. I'd then create "Home 2" as the routine "at home" comfort setting. Leaving aside the ugly aesthetics of this solution, will it cause a problem on the Ecobee side if the default "home" comfort mode is never scheduled to run? Moreover, if that works for Ecobee, I'd still need to figure out how to trigger the "Home 2" comfort setting whenever we return home. To that end, could I just trigger "Hold Off" behavior when we return home? And, would Ecobee just return to its regularly scheduled settings when I do that? (I do understand that I could just rely on the occupancy sensors to control Home/Away, but I really like using the security system state, which results in more immediate updates to the comfort modes.) Please feel free to let me know if I should be doing something entirely different to solve this problem; I don't love the approach I outlined above. Thanks a lot.
  8. Thanks, that is super helpful, and your explanation is spot on.
  9. Hi, I have been having intermittent C4 outages, and I've finally gotten to the bottom of the problem. It turns out that the issue traces back to my WattBox (WB-700-IPV-12). Every so often -- as in, once or twice per hour -- WB randomly cuts power to about half its outlets, and then waits 3 minutes to power them back on. I checked that auto-reboot is disabled on the WB, and I've restored all settings to factory default for good measure. I also restarted the WB's network card via the web interface. Neither of those actions solved this problem. The kicker is that one of the affected WattBox outlets controls the network switch to the main equipment rack; when that goes down, it takes out communication to my C4 director. And, unfortunately, I am unable to pull out the rack from the cabinet it lives in -- I have to wait a few days for my dealer to come out and do that. In the meantime, I'm stuck with the C4 system going down constantly. First question: is there anything else I can try to stop this behavior? Second question: if not, is this a hardware problem that requires replacing the WattBox? Third question: What the heck causes this behavior? (As an aside, I wasn't using the default password on the WattBox anyway, but I went ahead and changed it again, on the very remote chance this is some kind of malicious behavior.) Thanks very much for your help.
  10. Thanks, that is helpful. Sounds like this is pretty unlikely to be the cause of my issues.
  11. Over the past week, I've suddenly had a lot of laggy behavior from my C4 director, and even a couple of freezes that require reboots. My system is about 2 years old, and I've never had this kind of behavior before. Perhaps coincidentally, around the same time, I updated the firmware on my 3 Unifi AP-AC-Pro access points. I am aware that C4 "blacklisted" these, but I've had them for about a year with no prior issues of any kind -- C4 or otherwise. I am now running firmware version 3.9.54.9373 on the access points. Is there a possibility that this is creating issues with C4? I have a C4 Director log file from this period of time that shows a lot of network errors related to C4 touch screens and controller equipment, so I am suspicious. But I don't really understand the networking issues nearly well enough to know if this could be causal. Thanks for any advice.
  12. DLite

    Weather station updates

    If you can get the data up on Wunderground, there is a C4 Wunderground weather station driver to pull that data into C4. I have used it successfully in much the same way you are thinking. My Netatmo weather station posts to a Wunderground weather station, and then I pull the data off Wunderground into C4 via this driver. The driver shows up like a thermostat in your system, so you can add it and see the outside temperature, humidity, etc in your Control4 UI. I have programmed various actions using the weather station temperature reported by the driver, but I haven't tried anything more sophisticated. In my experience, the link from Wunderground to C4 is pretty solid. (The Netatmo to Wunderground link is another story entirely! But fortunately that won't be a problem for you.)
  13. DLite

    Netatmo Weather station driver

    I recently came across the MeteoWare Plus website. It appears to pull down Netatmo data using its API and then funnel it back to Wunderground. (I guess this substitutes for what Netatmo used to do for its users directly.) I got it working just now, although I can't yet comment on reliability and consistency. My fingers are crossed that this brings back the option of pulling in a Netatmo station to C4 via Wunderground. Has anyone ever used this tool before?
  14. DLite

    T3 Failure Rate

    I have had this exact issue. I have two in-wall touch screens and two tabletop touch screens. I had to replace one of the tabletop screens due to the top of the touch screen becoming unresponsive, and I just sent back the replacement because the bottom half became unresponsive. Just like the OP, my touch screens sit in their cradle all day. (Interestingly, the other tabletop touch screen has been fine for a year and a half, so there is obviously variance.)
  15. DLite

    Netatmo Weather station driver

    While this is an old thread, I still wonder about this question. I had been using the Wunderground driver to get the readings from my Netatmo station into C4. But sadly Netatmo and Wunderground ended their partnership in May, so the PWS data no longer get uploaded to Wunderground. On the brighter side, maybe now there is more demand for a Netatmo driver?
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