DLite

Thanks, that is very helpful. The field of view is terrific.

I've been contemplating switching out our dumb doorbell for a Chime. The doorbell is mounted on a wall that is perpendicular to the front door. The Chime documentation claims "nearly" 180-degree field of view. I'm wondering whether we'll be able to see people approaching the front door, since people will be approaching the doorbell from the side rather than head-on. What are people's experience with the Chime when it's installed in this position? Thanks!

No, it is still not working for me. I just checked on iOS and confirm that one of my cameras has a visible event on Monday, but it doesn't show up in the filter for the last 7 days. Thanks

Make sure you do a clean uninstall of Composer HE first. Delete all the associated files in Windows, including the appdata folder. You should have to enter your C4 credentials after installing the new version.

Still doesn't work on my end. My touch panels show control software version 324.09.0.8. Do yours show a more recent version?

Did you have to update anything or do anything to resolve? I still have the problem on my end.

Either I'm having a problem with event filters in all my navigators, or I don't understand how they work. I have a Luma Insights Bridge connected to 4 cameras. When I click on "History," it shows me all the clips from all 4 cameras over the past 7 days, as it should. However, when I click the filter button, some of the cameras don't show up in the list of filter options, even though they visibly have video clips in the event history list. In particular, cameras that have not generated clips for the past, say, 3 days, will not show up as options. If I go and walk in front of those cameras, to create a new event, then they immediately show up as an option in the filter list, and when I filter events by those cameras, all the cameras events show up, even ones from 3 days ago that were already there when the filter went "missing." Is there a setting I need to change in order for the filters to show all cameras with clips from the past 7 days, or am I misunderstanding how the filter list screen is supposed to work?

That's interesting. I no longer have the lost connection on reboot problem, at least not since that particular driver update. However, I do have random disconnects every few months. Sometimes, there will be a multi-day period of frequent disconnects. We have 7 Ecobees in the house and one Control4 Aprilaire thermostat in the garage. The Ecobees are gorgeous to look at, easy to use at the thermostat, and easy to use on their own app. However, I haven't had to give that plain vanilla garage C4 thermostat a single ounce of attention since I put it in and programmed it up about 6 months ago. The Ecobees on the other hand.....

I just had my system updated to 3.4.1.705920. I also updated Composer HE to 3.4.1.706039. However, I'm nonetheless seeing the "could not connect to director" in Composer HE. This is for a local connection, not remote. Am I on the right Composer HE version? Is there something else I need to do in order to get connected. Thanks a lot. [EDIT: Never mind -- I just saw the older post about needing to delete the old appdata folder for Composer.]

What exactly is the meaning of a "unique" event on the Luma Insights Bridge? The Bridge documentation says this type of event fires "only when the event is tagged as unique." Does the AI tag an event as unique, or is this a manual operation? And, if the former, what defines a "unique" event exactly? Thanks!

Thanks for confirming. I guess there's something on my end to investigate.

Is anyone else seeing a “service unreachable” message in the Ecobee network driver properties field today? I noticed our thermostats weren’t responding to programming this morning, but I didn’t see the “request PIN code” message in our navigators. Upon going into Composer, I noticed this message. Our therms are all online and reachable via the Ecobee website.

Is a factory reset of my EA-5 controller required here?

Well, I rebooted my controller today, to see if that would fix it. And, now my touch screens won't work and composer won't connect. I see "Broker is not connected to Director. The connection status is: 'Exception: Error reading Token from JsonReader. Path." I rebooted again and got the same error. Any ideas? Man, I am regretting this Bridge installation!

Mine shows as active. I wondered if a separate license for Insights needed to be set up, but my dealer said no.