magicrmg Posted September 8, 2012 Share Posted September 8, 2012 I just had Apple TV installed with Control4 and the buttons only work 1/2 the time. Has anyone had the same problem? Any suggestions on how to fix? Link to comment Share on other sites More sharing options...
msgreenf Posted September 8, 2012 Share Posted September 8, 2012 Check your ir sensor. Make sure it is firmly plugged in and ir is in right location Link to comment Share on other sites More sharing options...
RyanE Posted September 9, 2012 Share Posted September 9, 2012 Also, your dealer may need to adjust your IR count for codes that aren't reliable.RyanE Link to comment Share on other sites More sharing options...
berazafi Posted September 9, 2012 Share Posted September 9, 2012 I have done a lot of apple tvs with control 4 and although there are a couple of different choices of driver, I have tried all the drivers and none have need the IR count change, biggest problem is usually position of the IR emitter on the apple TV.I cant remember exactly were it needs to be and I think it may have changed for the V2 to the V3 apple TV. If you pull it off (gently) and move it around the front of the unit while hitting the up button, once you start getting steady white led responses for every button press place it in that position. The other thing worth noting is that only about 6 buttons are needed to control the apple TV so most of the buttons on the C4 remote don't do anything Link to comment Share on other sites More sharing options...
neil12011 Posted September 14, 2012 Share Posted September 14, 2012 On the V3, the IR sensor is almost dead in the middle towards the top. Link to comment Share on other sites More sharing options...
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