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Replaced Cable router then problems


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Hello, I am not vary familiar with the system as was hoping for some help. I had a system installed about two years ago and everything was fine until I had to replace my cable modem last week. Since then I was able to get everything back up (AppleTV. Sonos . av receiver) but my tivo doesn't seem to be recognized by the control4 system any more.

I configured the cable modem as a bridge and still use my original netgear router . Everything else ( internet etc ) is fine and even if I go to my garage and point my tivo remote at the rack I can operate my tivo fine (it's network test is fine). I've rebooted everything multiple times . Any ideas on what to do ? ( the composer/controller software on my PC doesn't tell me anything about IP assignments as I was thinking maybe my installer originall used a static IP for my tivo)

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  • 2 weeks later...

Thanks for your replies. I'm convinced from your replies and some web searching that t's go to do with the controller expecting the Tivo at a fixed IP.  I've emailed my "dealer" a number roof times and he said he would try to fix it remotely. So far it's been nearly three weeks and nothing. It is SO frustrating being beholding to a dealer for what seems like a small change to an expensive system that I already paid for !!!!.  Anybody have any ideas when I might find the IP that the controller is expecting for my tivo (if i find that then I can get my router to assign the IP to the Tivo).  If there's aversion of a controller pro floating around then I would love to get my hands on in.  Thanks

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Thanks for your replies. I'm convinced from your replies and some web searching that t's go to do with the controller expecting the Tivo at a fixed IP. I've emailed my "dealer" a number roof times and he said he would try to fix it remotely. So far it's been nearly three weeks and nothing. It is SO frustrating being beholding to a dealer for what seems like a small change to an expensive system that I already paid for !!!!. Anybody have any ideas when I might find the IP that the controller is expecting for my tivo (if i find that then I can get my router to assign the IP to the Tivo). If there's aversion of a controller pro floating around then I would love to get my hands on in. Thanks

Composer pro requires authentication and a dealer account to use. Check the forum there are dealers on here that will do remote work and can easily help you

Sent from my XT1060 using Tapatalk

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