samsong Posted April 9, 2015 Share Posted April 9, 2015 Hi All, I have a new Yale real living lock. Everything operates fine besides triggering programming off user codes.It simply does nothing when i ask for a light toggle based on a user code. See attached screenshot.Not sure what im missing.I did try to install the yale app from 4store but there is a timeout error when attempting to assign a username to a code...So I take it I cant program by username until I get that sorted out.In the properties of my yale real living I tried to enter the username and pin associated to user 1 but doesnt seem to help Any advice would be greatly appreciated. Thanks Link to comment Share on other sites More sharing options...
Cyknight Posted April 9, 2015 Share Posted April 9, 2015 I'm wondering if you have the latest driver as well as the latest firmware on the lock. Link to comment Share on other sites More sharing options...
samsong Posted April 9, 2015 Author Share Posted April 9, 2015 Good Question.It says 1.0.8 on the lock properties page.The driver seems to say it was built for OS 2.6.Im running 2.5.3Do you think that could be the issue ? Link to comment Share on other sites More sharing options...
Cyknight Posted April 9, 2015 Share Posted April 9, 2015 Possibly, but I don't think they used the new format, so you should be ok. see if you can find out the build nr - should be 221. I'll see if I can find firmware info. Link to comment Share on other sites More sharing options...
samsong Posted April 9, 2015 Author Share Posted April 9, 2015 The Yale Build number is 1.0.8 and firmware 33.The Yale zigbee transmitter has a sticker that says 2.5.3 on it so I assume that would be good.All other programming works fine. I can fire off event based on door lock/unlock...just the user code conditions dont seem to have any effect Link to comment Share on other sites More sharing options...
OMF Posted May 2, 2015 Share Posted May 2, 2015 Your programming is fine, it should work. I have had the same problem, the root cause being the Yale Lock Manager app installation. Eventually I ended up reinstalling it, and now it works perfectly. Your script will only work if the username is set up in the Yale Lock Manager app.Here is what I would do:1.) try to set up usernames in the Yale Lock Manager app from your remote controller on one of your TVs, or2.) via the "Control4 for PC-Mac" program on your computer. If both attempts fail, log into your Control4 account (my.control4.com) and download the latest version of the Yale Lock Manager app, and add usernames and codes. These are my installed versions:RF FW ver. 27Lock FW ver. 33Driver ver. 1.0.8App ver. 1.0.7 I also programmed push notifications triggered by the username in a similar script that you posted, so I get notifications which user has unlocked the door with a time stamp. Another script sends a push notification in case the wrong code entry limit (I set it to two) is reached. Link to comment Share on other sites More sharing options...
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