martin_dms Posted August 4, 2008 Share Posted August 4, 2008 I am an end user. Just updated to 1.6. Everything seems fine and works well except on my main TV I cannot get any themed screen up - just a blank off white screen. The hand held controllers all seem to work fine so does the 15 inch touch screen (including the standard blue theme) - it's just the main TV. (It's driving my wife mad because for some reason she doesn't get how to do it via the handheld controller without the prompts from the themed screen).I tried powering off and on everything but it doesn't make any difference. I know there is a signal to the TV because on Re-Boot I see the Control 4 logo and startup screen just nothing after that. I can't talk to my dealer because today is a public holiday. Any ideas? Link to comment Share on other sites More sharing options...
takitezsdc Posted August 4, 2008 Share Posted August 4, 2008 I am an end user. Just updated to 1.6. Everything seems fine and works well except on my main TV I cannot get any themed screen up - just a blank off white screen. The hand held controllers all seem to work fine so does the 15 inch touch screen (including the standard blue theme) - it's just the main TV. (It's driving my wife mad because for some reason she doesn't get how to do it via the handheld controller without the prompts from the themed screen).I tried powering off and on everything but it doesn't make any difference. I know there is a signal to the TV because on Re-Boot I see the Control 4 logo and startup screen just nothing after that. I can't talk to my dealer because today is a public holiday. Any ideas?Did you reboot your network?...........turn off everything........then plugin your modem then router....then switch .....then turn on each C4 one at a time.....wait 30 sec then turn on another C4 piece.I had this same problem and rebooted my network and all seemed to work fine. Link to comment Share on other sites More sharing options...
neil12011 Posted August 5, 2008 Share Posted August 5, 2008 I seriously doubt a "network" issue is going to not make the gui show up...He said he could see the 4 logo upon rebooting it, even without a network you can still see the menu, although it may not be populated....I would suggest your dealer use the usb restore tool...Hold on, my car won't start...It's probably a network issue...SUCCESS!! I jiggled the cat5 wire and it started up!! who knew! Link to comment Share on other sites More sharing options...
takitezsdc Posted August 6, 2008 Share Posted August 6, 2008 hahahhaah Neil.......be nice now....Mr level 3 C4 tech certified.....cant get his system running with 1.6 uptate!!!/smile Link to comment Share on other sites More sharing options...
joed Posted August 13, 2008 Share Posted August 13, 2008 I had the same exact issue. The USB restore fixed everything. Link to comment Share on other sites More sharing options...
Matt Posted September 25, 2008 Share Posted September 25, 2008 There was an issue in 1.6 where if you upgraded without the current theme (only one supported) you’d would boot up to a blank screen, and as mentioned previously the only way to fix this issue is to do a recover stick. Link to comment Share on other sites More sharing options...
jvrproductions Posted November 30, 2008 Share Posted November 30, 2008 hello and thank for any help in advance. i have white screen to. but i dont have a USB restore. are there any way to fix the problem?thank Link to comment Share on other sites More sharing options...
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