nasell Posted September 10, 2016 Share Posted September 10, 2016 Hi all - need some help here, if anyone has some tricks up their sleeves! I bought an old HC500 just to do some embernet->zpro upgrades (I have an ea-3 in the system now) on some old lsz-102s that I got for a really good deal. Long story short - 1.3.2 on the HC500, trying to update to anything above to get the network tools I need to push the updates. 1.3.2 - 2.5.3 all see the update available to push it to 1.7.4, but it never starts downloading. In the logs, it shows that for each file, it's getting a 404 error and just keeps looping through each wget request. I've also tried doing a usb restore, but windows 10 (even in compatibility mode) don't seem to be playing nicely. Anyone have any quick tips -- I'm sure I'm missing something stupid. EDIT: Started trying different USB drives until one took. Seems like some of the newer USB drives have some weird issue where they report constantly in-use/locked and wouldn't format. One of my USB drives finally worked, an older one, FWIW. My USB restore should be working here shortly. Link to comment Share on other sites More sharing options...
whouston Posted October 21, 2016 Share Posted October 21, 2016 You might want to create another my.control4.com account and register that controller with the account. Link to comment Share on other sites More sharing options...
Cyknight Posted October 21, 2016 Share Posted October 21, 2016 Nah. As of August, due to a security certificate expiration, no systems below 2.2 can connect to the C4 cloud services, including 4sight, updates and music services and email notifications. To update, you HAVE to do a USB update stick, or do a restore. Link to comment Share on other sites More sharing options...
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