C4Newbie Posted November 27, 2008 Share Posted November 27, 2008 I've read about this problem before but mine keeps coming back after the dealer fixes it. They've sent different engineers with different versions of Composer Pro so I'm guessing one of the guys keeps switching it back by mistake. They claim it's not them. What is the specific issue and how can I tell them to make sure it doesn't happen again. What needs to be done in Composer Pro? Is it a driver problem or something? Link to comment Share on other sites More sharing options...
thecodeman Posted November 27, 2008 Share Posted November 27, 2008 What keys are backwards specifically? Link to comment Share on other sites More sharing options...
C4Newbie Posted November 27, 2008 Author Share Posted November 27, 2008 0 and 5. It's a known problem and might be a driver issue I think. Link to comment Share on other sites More sharing options...
danlevine Posted November 28, 2008 Share Posted November 28, 2008 Yes this was definitely a problem with a version of the software. I thought the problem was solved, and your hypothesis about a certain bad version on a laptop is likely true.I would bring this up to the dealer, and make sure that anyone that comes onsite has the latest version of 1.6 composer on their laptop. Especially if they are removing and re-adding the remotes into the system. Link to comment Share on other sites More sharing options...
thecodeman Posted November 28, 2008 Share Posted November 28, 2008 1.6.512 i think is the latest and I dont have any issues with my SR250. Link to comment Share on other sites More sharing options...
slemay Posted November 30, 2008 Share Posted November 30, 2008 0 and 5. It's a known problem and might be a driver issue I think.It is 100% a driver issue - it was a BETA driver that was only found to cause this during the beta test cycle. If you have this error - then call your dealer and have him come out and fix it ASAP - as there is nothing you can do. Link to comment Share on other sites More sharing options...
C4Newbie Posted November 30, 2008 Author Share Posted November 30, 2008 If he connects with an older version of Composer Pro without changing the 250 driver, will this still happen. Does it happen just from logging in with an older version of composer? Link to comment Share on other sites More sharing options...
RyanE Posted December 1, 2008 Share Posted December 1, 2008 Yes, if your dealer is not updated to the latest version of ComposerPro, he could possibly have the incorrect driver for the SR-250, which could cause the issue.RyanE Link to comment Share on other sites More sharing options...
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