Time2Jet Posted June 23, 2019 Share Posted June 23, 2019 I have an EA5 Controller and running 2 zones. Both are Samsung TV Rooms. My programming is sketchy at best. I have under Watch: TiVo Netflix (From Samsung NU8000) HBO Now (TV App also) Amazon Prime (TV App also) Plus a General App (TV Apps) I cannot turn the room off, I cannot turn the television on and the only selection that now works is the TiVo. Initially, they all worked. I had similar issues with my Samsung BluRay 9700 series upon first setup. I don’t know if that’s even working as I don’t use it that often. I have a Samsung Q9FN in the other “zone”, it too has issues, maybe not as bad Dealer/Programmer solution - “Buy a real television” (they’re LG dealer). What are your thoughts? Is it poor programming? The original programming was by a new tech. Cleaned up by a more seasoned C4 tech. Quote Link to comment Share on other sites More sharing options...
msgreenf Posted June 23, 2019 Share Posted June 23, 2019 Wrong driver and likely easy to fix Sent from my Pixel 3 using Tapatalk Time2Jet 1 Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted June 23, 2019 Author Share Posted June 23, 2019 This will be the 3rd Reprogramming without adding equipment, routines, etc. Just to make it “work”. I’m 100% sure I’ll be billed for hours again. Are there separate drivers for the Samsung NU8000 versus Q9FN?What’s a fair hourly C4 offsite programming rate? I don’t want to piss my dealer off by moving the C4 acct, but I’m not sure they care about my situation as much as they should. I do need them for installs etc. And I like the tech guys personally. I’m in such a hard spot. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
Time2Jet Posted June 23, 2019 Author Share Posted June 23, 2019 Wrong driver and likely easy to fix Sent from my Pixel 3 using TapatalkThanks for the reply. Are you certain or just assuming it’s an issue of using the wrong driver? I need something to take to my dealer. They hate that I like to do my own research. But as a consumer with over $30k invested in smart “stuff”, I want to be smart about it. Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
msgreenf Posted June 23, 2019 Share Posted June 23, 2019 Nothing's certain w out remote access to look Sent from my Pixel 3 using Tapatalk Time2Jet 1 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted June 24, 2019 Share Posted June 24, 2019 so looking at this the problem seems kinda basic. You have 2 TV's called Smart TV and it looks like you are using teh Denon AVR in both rooms? can you please confirm? It looks like they connected the HDMI 1 and HMDI 4 in the living room TV both to the zone 1 and zone 2 outputs of the denon AVR. Since I am not there to trace the wires - i need you to. Can you please tell me the following: Denon Zone 1 output is connect to which room? And which HDMI on the TV? Denon Zone 2 output is connect to which room? and which DHMI on the TV? If you can trace this, I can fix it in composer. but it totally makes sense what is going on. Your dealer also didn't enable driver auto update - so I enabled that for you. If you tell me how this is wired I will ask for payment via paypal https://paypal.me/ghctim or venmo @gchtim and it will be $30 Time2Jet 1 Quote Link to comment Share on other sites More sharing options...
msgreenf Posted June 24, 2019 Share Posted June 24, 2019 are your TVs on wifi or ethernet? Time2Jet 1 Quote Link to comment Share on other sites More sharing options...
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