ivan Posted July 14, 2009 Share Posted July 14, 2009 Can you help me please?I have MacBook Pro, VWFusion, Windows XP and Composer 1.7.I don't connect to Director. When I chose "connect to : Director on Local Network" I don't see any Director.IP Address of my computer is correct. Virtual Director is working OK. Link to comment Share on other sites More sharing options...
CFUG Posted July 14, 2009 Share Posted July 14, 2009 What router, switch, etc. and what is your physical-layer arrangement and IP assignment? Did the dealer set this up? Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 14, 2009 Share Posted July 14, 2009 Yeah, it appears to be a network issue. I have essentially the same questions as Controlfouruserguy.You need to let everybody now the physical network connections. Link to comment Share on other sites More sharing options...
Matt Posted July 14, 2009 Share Posted July 14, 2009 Sounds like you have hacked composer pro or if you’re a dealer I’d recommend posting on the control4 forums. There is more then just a network related issue Link to comment Share on other sites More sharing options...
CFUG Posted July 14, 2009 Share Posted July 14, 2009 ^What have you seen that you suspect Pro or something other than networking? As a lowly user here, I can tell you it doesn't take much to get into this pickle... Link to comment Share on other sites More sharing options...
Matt Posted July 14, 2009 Share Posted July 14, 2009 Virtual Mode is only in Composer PRO – so… party on! Link to comment Share on other sites More sharing options...
CFUG Posted July 14, 2009 Share Posted July 14, 2009 Ok, what is Virtual Mode? Link to comment Share on other sites More sharing options...
henniae Posted July 14, 2009 Share Posted July 14, 2009 Ok, what is Virtual Mode?Virtual mode allows you to program your system without being connected to the C4 controller. As Matt said, it is a feture f Composer Pro. The benefit is that I can start to build a project before I have the hardware. Link to comment Share on other sites More sharing options...
CFUG Posted July 14, 2009 Share Posted July 14, 2009 Wow, that I'd go for. I don't how many days gone by thinking about how to program some lights at home while sitting at my desk looking like I'm working on that big presentation... Link to comment Share on other sites More sharing options...
ILoveC4 Posted July 14, 2009 Share Posted July 14, 2009 Sounds like you have hacked composer pro or if you’re a dealer I’d recommend posting on the control4 forums. There is more then just a network related issue Wow...busted.**Mental note, don't talk about virtual director on C4Forums** - Just kidding :cool: Link to comment Share on other sites More sharing options...
CFUG Posted July 14, 2009 Share Posted July 14, 2009 ^OK, now I get it. Yeah, stepped in pile there huh? Link to comment Share on other sites More sharing options...
CFUG Posted July 15, 2009 Share Posted July 15, 2009 A. I Can Not See My Director When I Open ComposerFigure A-1Solutions Index1) This can be caused by several issues.2) Open composer in virtual mode and go to tools-system manager.a) Connect to your director. On the right side pane under the status tab, verify that director has a green enabled status next to it.c) Please enable it if it is not enabled.d) Once enabled, exit Composer.e) Wait several minutes.f) Log back in using Composer.g) The director IP address should then show up in the list of directors window when connecting to local director.3) Verify that you have the same subnet address on your laptop as the director and the router.Figure A-24) Make sure that MAC address filtering, IGMP filtering, or Spanning Tree Filtering, parental controls, or firewall is not enabled on the router or switch.a) We require port 80 to be open on any router or layer 3 or 4 switches.5) This may the result of a security application such as a firewall, virus protection suite, or other security oriented software.a) Known offenders are:i) “Zone Alarm”.ii) “Norton Security (Worm Protection)”.iii) “Microsoft Firewall”. These programs will need to be disabled or have the settings changed to allow for our communication. You will need to contact the administrator of those programs for further configuration.Figure A-36) Verify that the IP address that the controller is using is valid or reachable from your laptop.a) From start-run, type ‘cmd’ and press enter. A DOS box will open.c) At that prompt enter ‘ping xxx.xxx.xxx.xxx <ip address>’ and press enter.d) If you get replies it is a valid address.e) If you get denials or destination host unreachable, please check the local network router to verify that it is seeing the controller and your laptop. Link to comment Share on other sites More sharing options...
alhouko Posted August 11, 2009 Share Posted August 11, 2009 This can also happen if you are running multiple wireless routers. This happened to me before. My cable modem is a Motorola as well as wireless. I then push in through Linksys switch and then the switch distributes to a Linksys WAN. By doing this my computer that is using the linksys is on a 192.168.1.XXX but my HC300 is on a 192.168.0.XXX. The solution is to asign your controller a static IP address and then when you are on your computer with composer point it the the static IP that you asigned. This solution hasn't failed me yet! Good Luck! Link to comment Share on other sites More sharing options...
alhouko Posted August 11, 2009 Share Posted August 11, 2009 Sorry another thing. You can just ping it but if your router powers down or has dynamic IP switching you will have to ping it everytime to get the new IP the static will save you a TON of headache in the future. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.