nickgt7 Posted April 29, 2020 Share Posted April 29, 2020 All my keypad buttons are not working properly. Some buttons do not respond when I press them. I have to press constantly the button in order for the light to close. Also some keypads have all the time the blue lights on. Have tried to reset them by 9-4-9 but nothing is happening. I changed my wifi router 3 days ago. Any chance that this could be the fault? I have a smart home and everything is connected in a control 4 rug? Not sure if it is called like this. Any thoughts? Quote Link to comment Share on other sites More sharing options...
msgreenf Posted April 29, 2020 Share Posted April 29, 2020 Sounds like zigbee interference Quote Link to comment Share on other sites More sharing options...
mujtaba.khokhar Posted April 29, 2020 Share Posted April 29, 2020 Sounds like zigbee interference+ 1 to this - try and change your zigbee channel and see if that helps Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
nickgt7 Posted April 30, 2020 Author Share Posted April 30, 2020 Sorry, what do you mean by zigbee channel and how I can change that? Quote Link to comment Share on other sites More sharing options...
mujtaba.khokhar Posted April 30, 2020 Share Posted April 30, 2020 Sorry, what do you mean by zigbee channel and how I can change that?You may be able to do it from composer HE... Failing that a dealer can do it for you by remotely logging onto your system. I’d be more than happy to help with this if you need Thanks Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
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