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SR 260 remote volume not working


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Suddenly my Control4 SR 260 remote control does not control my volume (it shows and stays stuck on 47%) and In addition I cannot turn off the room with the remote power button.

All the other functions work, like selecting sources etc.

Nothing has changed.

I put brand new batteries in the remote just in case.

I also refreshed the navigator with Composer HE.

still does not work.

any suggestions?

thanks !

Edit: the volume cannot be controlled via the Control4 app either. 

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