slip.cougan Posted April 12, 2022 Share Posted April 12, 2022 Not directly Control4 issue but someone here may be able to shed some light: Last week I set up a new program in Virtual Director and we purchased the intrinsic{dev} Sky Q driver. This week I'm in the office setting up the physical system. The intrinsic driver requires a static IP on the Sky Q - this is done: IP:192.168.0.201 Subnet:255.255.255.0 Gateway: 192.168.0.254 DNS: 8.8.8.8 The issue at hand is that although the Sky Q is connected to the network and internet * The EA3 cannot see it and the driver is always offline * Sky Q cannot be pinged from same subnet * Does show up in Advanced IP scanner For the life of me I cannot figure out why this thing is unreachable. The router is Sky, so there are no VLAN's involved. It's a flat network. Control4 related, this system has a Sky Q and two Sky Mini's in separate rooms. How do I set up the Mini's with the intrinsic driver? I can't see any way to differentiate them. Cheers -slip Quote Link to comment Share on other sites More sharing options...
Gary Leeds UK Posted April 12, 2022 Share Posted April 12, 2022 We just use the driver on drivercentral - Works great Quote Link to comment Share on other sites More sharing options...
slip.cougan Posted April 12, 2022 Author Share Posted April 12, 2022 I've also downloaded the chowmein sky q driver from driver central. It attempts to connect, states that its online in properties but never pulls in the mac address. Logs show it constantly connecting>online>disconnecting. Starting to think it's an issue with the Sky Q box as I've never seen this sort of thing happening before. Despite stating its online, I never have control of the box. Quote Link to comment Share on other sites More sharing options...
david@berto.co.uk Posted April 12, 2022 Share Posted April 12, 2022 1 hour ago, slip.cougan said: I've also downloaded the chowmein sky q driver from driver central. It attempts to connect, states that its online in properties but never pulls in the mac address. Logs show it constantly connecting>online>disconnecting. Starting to think it's an issue with the Sky Q box as I've never seen this sort of thing happening before. Despite stating its online, I never have control of the box. The Sky Q boxes will not respond to ICMP requests. You can try an nmap and see what open ports there are, it should something like :- Host is up (0.0030s latency). Not shown: 983 filtered ports PORT STATE SERVICE 80/tcp open http 1234/tcp open hotline 5000/tcp open upnp 5001/tcp closed commplex-link 6000/tcp closed X11 6100/tcp closed synchronet-db 8008/tcp open http 8080/tcp open http-proxy 8081/tcp closed blackice-icecap 9080/tcp open glrpc 9091/tcp open xmltec-xmlmail 9998/tcp closed distinct32 9999/tcp closed abyss 49153/tcp open unknown 49155/tcp open unknown 49160/tcp open unknown 49163/tcp closed unknown You can wget or curl the Sky Q box direct, in your case :- curl http://192.168.0.201:9006/as/system/information This should return your info on the Sky box, if not then you have a network issue. Quote Link to comment Share on other sites More sharing options...
slip.cougan Posted April 13, 2022 Author Share Posted April 13, 2022 Hi David, That was very helpful. nmap does in fact return port status: Scanning 192.168.0.252 [1000 ports] Discovered open port 80/tcp on 192.168.0.252 Discovered open port 8080/tcp on 192.168.0.252 Discovered open port 49155/tcp on 192.168.0.252 Discovered open port 9091/tcp on 192.168.0.252 Discovered open port 49153/tcp on 192.168.0.252 Discovered open port 5000/tcp on 192.168.0.252 Discovered open port 8008/tcp on 192.168.0.252 Discovered open port 49160/tcp on 192.168.0.252 Completed SYN Stealth Scan at 07:56, 4.24s elapsed (1000 total ports) Initiating Service scan at 07:56 Curl returns the following: "ASVersion" : "Q190.000.16.00-AS_25.2.1", "CAType" : "VIDEOGUARD", "DRMActivationStatus" : true, "IPAddress" : "192.168.0.252", "MACAddress" : "XX:XX:XX:XX:XX:XX", (removed for this conversation) "activeStandby" : true, "airplayID" : "Sky Q 2TB Box5673", "btID" : "Sky Q 2TB Box5673", "cable" : false, "deviceID" : "32B0640488915673", "deviceType" : "GATEWAYSTB", "gateway" : true, "gatewayIPAddress" : "not MR", "hardwareModel" : "ES140", "hardwareName" : "Falcon", "hdrCapable" : false, "householdToken" : "", "localIRDatabase" : true, "manufacturer" : "Sky", "meshEnabled" : true, "modelNumber" : "Q190.000.16.00L (5gsyc00)", "networkVersion" : "2.00", "numDTTTuners" : 0, "purchasebalance" : "0.01", "purchaselimit" : "100.01", "receiverID" : "F 19BB7BCC026DB638", "serialNumber" : "0488915673 4", "systemUptime" : 1040, "uhdCapable" : true, "versionNumber" : "32B064", "vespaID" : "10", "viewingCardNumber" : "776861544", "wakeReason" : "POWERON" So the question now is why do neither the chowmein or intrinsic drivers work? Quote Link to comment Share on other sites More sharing options...
slip.cougan Posted April 13, 2022 Author Share Posted April 13, 2022 Also I changed the Q box IP to static on 192.168.0.252 Quote Link to comment Share on other sites More sharing options...
slip.cougan Posted April 13, 2022 Author Share Posted April 13, 2022 I had a chat with C4 Tech support. Fixed: * Removed all instances of any Sky drivers * Cleared the processor * Rebooted * Added the intrinsic drivers again * Set the IP addresses for Main & Mini units All working Quote Link to comment Share on other sites More sharing options...
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