Jump to content
C4 Forums | Control4

Triad V2 Matrix - Subwoofer cuts in and out


Recommended Posts

Hello all,

I'm hoping that someone has experienced this issue before and has a fix.  I have a pair of speakers in my kitchen (output 7) that is paired with a subwoofer (output 8 ) in the matrix.  Output 8 is enabled as a sub output. My issue is that sometimes the subwoofer comes on (or not) and then after some time it will stop.  Some time later (random) will start up again.  I've tried 3 different subs and the same thing happens, therefore I've concluded that it can't be the sub.   Is this a another faulty matrix (my dealer replaced my V1 some time ago because of the same issue). 

This happens on multiple streaming services (Pandora, XM, Spotify).

Appreciate any thoughts.

Edited by cgboulet
Missing some information
Link to comment
Share on other sites

  • 3 weeks later...

I've been seeing a similar if not the same issue on a v2 matrix. I have to go into the Triad dsp settings and disable/re-enable the 2.1, then it works again for some time. 

Were you able to determine a solution? I figure it's just a bug in the matrix firmware. 

Link to comment
Share on other sites

This would be something C4 tech support will need logs and more information on. If it is an issue with the device driver or firmware they will need a software fix not likely something that can be done from composer.


Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...