cgboulet Posted December 31, 2022 Share Posted December 31, 2022 (edited) Hello all, I'm hoping that someone has experienced this issue before and has a fix. I have a pair of speakers in my kitchen (output 7) that is paired with a subwoofer (output 8 ) in the matrix. Output 8 is enabled as a sub output. My issue is that sometimes the subwoofer comes on (or not) and then after some time it will stop. Some time later (random) will start up again. I've tried 3 different subs and the same thing happens, therefore I've concluded that it can't be the sub. Is this a another faulty matrix (my dealer replaced my V1 some time ago because of the same issue). This happens on multiple streaming services (Pandora, XM, Spotify). Appreciate any thoughts. Edited December 31, 2022 by cgboulet Missing some information Quote Link to comment Share on other sites More sharing options...
chopedogg88 Posted January 21, 2023 Share Posted January 21, 2023 I've been seeing a similar if not the same issue on a v2 matrix. I have to go into the Triad dsp settings and disable/re-enable the 2.1, then it works again for some time. Were you able to determine a solution? I figure it's just a bug in the matrix firmware. Quote Link to comment Share on other sites More sharing options...
cgboulet Posted January 24, 2023 Author Share Posted January 24, 2023 I have not been able to determine a solution yet. It's really annoying...I appreciate your "fix" and will try this. Thanks for the reply! Quote Link to comment Share on other sites More sharing options...
Matt Lowe Posted January 24, 2023 Share Posted January 24, 2023 This would be something C4 tech support will need logs and more information on. If it is an issue with the device driver or firmware they will need a software fix not likely something that can be done from composer. Quote Link to comment Share on other sites More sharing options...
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